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Standard User TheCouchPotato
(newbie) Fri 06-Mar-15 10:12:44
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West Harrow - Zen Reliability/Speed


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Hello

I am shortly moving into my new home in West Harrow and I have the option of four providers:

Virgin Media TV, Fibre and Phone - £68.50 (100mbps)
Sky - TV, Fibre, Phone - £85 (38mbps)
Zen - £47 (just internet)
PlusNet - £5

Now Ive never had any of these, currently and always have been with BT. Obviously Virgin makes most sense from a cost/value perspective but I want to know if anyone has experience with it in West Harrow? It seems everywhere I read about Virgin there are horror stories but then people also saying it's been perfect for them.

Can anyone who has ZEN in WEST HARROW please give feedback as to whether it has been reliable with speeds as advertised? No point in getting a good value package if the internet is unreliable.

I intend to post this in the other provider's forums as well as I'd like to get feedback on all of the ISP's in that area before making the decision.

Thank you very much
Standard User TheCouchPotato
(newbie) Sat 07-Mar-15 22:09:33
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Re: West Harrow - Zen Reliability/Speed


[re: TheCouchPotato] [link to this post]
 
No-one has Zen in West Harrow?
Standard User Julessn
(newbie) Sun 08-Mar-15 06:11:27
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Re: West Harrow - Zen Reliability/Speed


[re: TheCouchPotato] [link to this post]
 
I live in West Harrow - as in the council ward. We have used Zen for over a decade and have had FTTC for two and a half years. 99.99% reliability, customer service superb on the two occasions I have called them.


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Standard User ukhardy07
(knowledge is power) Sun 08-Mar-15 09:54:36
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Re: West Harrow - Zen Reliability/Speed


[re: TheCouchPotato] [link to this post]
 
Why are you not staying with BT if you are happy?
Standard User Fastman2
(member) Sun 08-Mar-15 10:00:41
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Re: West Harrow - Zen Reliability/Speed


[re: TheCouchPotato] [link to this post]
 
have you do an address check or a postcode check for your address -- especially if it a new house ?
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