Some general questions and just how to go about it. I have a modern NTE-5 and a standard BT Openreach Filtered faceplate.
Am I correct in saying that the standard filtered faceplate that I have won't have to be changed when moving from ADSL to VDSL/FTTC, or do I need a new Faceplate/Filter ?
As an existing customer do I still get the free Technicolor VDSL modem router from Zen, or is that for new customers only ? If so I pay £6.95 postage only on that ?
I don't want to have an engineer install, I feel sure I can manage it all myself. In fact it is just a hassle to me for A BTO engineer to visit. .
I intend to stay with BT as my landline provider, so I am correct in saying that there is a £5.40 per month surcharge on that on top of the monthly cost (£27) of the fibre package, making it £32.40 p/m ?
I'm correct in thinking will also have to pay the £30 Activation fee as well ?
How should I best go about ordering the new package, online or by phoning up Zen. What do you think is the best method with Zen ?
Anything else I might have missed ?
Thanks for any help you may have for me on this subject, It is all a *tiny* bit confusing the way Zen lay it out, so I just need a few points cleared up.
My stats from BT :
FTTC RANGE A (CLEAN) : HIGH: 54.4 LOW: 35.5 HIGH 13.9 LOW: 8.4 DOWNSTREAM RANGE -- AVAILABILITY: AVAILABLE
FTTC RANGE B (IMPACTED): HIGH: 46.8 LOW:25.7 HIGH 13.9 LOW: 6 DOWNSTREAM RANGE --, AVAILABILITY: AVAILABLE.
Soooo... are those figures good or bad ?? I need to swot up a bit on FTTC terminology methinks . Any good websites that explain it well ? I understand the basics of FTTC.
8128/488 Downstream Attenuation: 13dB SNR: 17.3dB