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Standard User Spud2003
(fountain of knowledge) Tue 28-Apr-15 12:49:00
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TalkTalk Fibre Migration?


[link to this post]
 
Zen tell me that if I wish to migrate to them from TalkTalk fibre they will first have to switch me to ADSL and then place an order for fibre, Plusnet tell me they can switch directly to their fibre product without going back to ADSL. Why the difference?
Administrator MrSaffron
(staff) Tue 28-Apr-15 13:15:24
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Re: TalkTalk Fibre Migration?


[re: Spud2003] [link to this post]
 
Risk management decisions taken by the two providers most likely.

Zen may feel coming from full LLU phone and FTTC to them is less risky if they go via the ADSL for a few weeks
PlusNet may feel the opposite and confident in the full LLU to SMPF shift process.

The Zen route does carry a risk that if your cabinet is close to capacity that you could end up with no FTTC port to return to after a few weeks.

Cannot say I've seen enough people coming off of TalkTalk or Sky FTTC to assess which is best route in terms of ensuring connection up time.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Spud2003
(fountain of knowledge) Tue 28-Apr-15 13:34:30
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Re: TalkTalk Fibre Migration?


[re: MrSaffron] [link to this post]
 
The idea of going back to ADSL for a few weeks(!) is definitely not appealing.


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Standard User AAuser27
(regular) Tue 28-Apr-15 16:15:22
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Re: TalkTalk Fibre Migration?


[re: MrSaffron] [link to this post]
 
But if your phone line is with BT but BB is on TT LLU is this ok?
ISP Representative mickbzen
(isp) Wed 29-Apr-15 10:23:56
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Re: TalkTalk Fibre Migration?


[re: Spud2003] [link to this post]
 
Hi Spud,

Can you please PM me your details and ill look into this for you because we should be able to move you from

TT FTTC to Zen FTTC as long as TT provide you with a Mac code.

Kind Regards

Mick Bolton

ZeN Internet Customer Services
ZeN are recruiting!
Click here to view the opportunities available.
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User Spud2003
(fountain of knowledge) Thu 30-Apr-15 13:57:58
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Re: TalkTalk Fibre Migration?


[re: mickbzen] [link to this post]
 
In reply to a post by mickbzen:
TT FTTC to Zen FTTC as long as TT provide you with a Mac code.


Just for clarification ... I thought that a fully unbundled LLU line, like the one I have with TalkTalk, does not use a MAC for migration to a new ISP i.e. is it the case that TalkTalk simply won't be able to produce a MAC?
Administrator MrSaffron
(staff) Thu 30-Apr-15 22:42:18
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Re: TalkTalk Fibre Migration?


[re: AAuser27] [link to this post]
 
That would be SMPF and the usual MAC migration path would be taken until June 20th

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User tommy45
(knowledge is power) Fri 01-May-15 00:40:40
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Re: TalkTalk Fibre Migration?


[re: mickbzen] [link to this post]
 
In reply to a post by mickbzen:
Hi Spud,

Can you please PM me your details and ill look into this for you because we should be able to move you from

TT FTTC to Zen FTTC as long as TT provide you with a Mac code.
As said the op is MPF and not SMPF therefore not part of the MAC system process, FTTC will be Openreach GEA & not BTW WBMC and the pstn will be TT MPF and not BTWRL3

So would be move PSTN first then order FTTC , or if possible a sim provide as eu doesn't want ADSL

Edited by tommy45 (Fri 01-May-15 00:43:47)

Standard User AAuser27
(regular) Mon 04-May-15 10:25:33
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Re: TalkTalk Fibre Migration?


[re: MrSaffron] [link to this post]
 
okay thanks for the info. I will be migrating to Zen after this date.
Standard User b4dger
(knowledge is power) Mon 04-May-15 17:42:39
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Re: TalkTalk Fibre Migration?


[re: AAuser27] [link to this post]
 
You might have to change your username smile

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