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Standard User dazbarber
(regular) Sat 06-Jun-15 13:27:16
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Zen Home Talk


[link to this post]
 
Have Zen totally done away with the 'Zen Home Talk' offering other than for existing users?

My elderly parents have Zen Home Talk Plus but were hoping to downgrade to Zen Home Talk as they aren't making enough calls to warrant the extra expense.

I had a look for them on the Zen website and can now only find 'Line Rental' and 'Line Rental Plus' mentioned (apart from in some pages which appear to be overdue an update).

Unfortunately 'Line Rental' only works out a couple of pounds cheaper than what they're paying for 'Zen Home Talk Plus' and the cost of calls would probably make this a minimal saving.

Am I missing something?

Thanks,
Daz

Edited by dazbarber (Sat 06-Jun-15 20:53:10)

Standard User Geordish
(learned) Sat 06-Jun-15 16:11:14
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Re: Zen Talk


[re: dazbarber] [link to this post]
 
I assume you mean the VoIP offering? Zen's website isn't the best.

Try here https://www.zen.co.uk/home-office/voice/voip.aspx#ad...
Standard User dazbarber
(regular) Sat 06-Jun-15 17:39:07
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Re: Zen Home Talk


[re: Geordish] [link to this post]
 
No, just the regular phone line offering. My parents don't have access to the internet (and refuse to do so)!!!

Edited by dazbarber (Sat 06-Jun-15 20:55:48)


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Standard User techguy
(experienced) Sat 06-Jun-15 19:07:19
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Re: Zen Talk


[re: dazbarber] [link to this post]
 
https://www.zen.co.uk/home-office/voice/phone-servic...

It's there but the line rental has gone up.

Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen => Freeola => Vivaciti (using O2 Wholesale DSL) => Xilo (C&W Wholesale) => Xilo (O2 Wholesale) => Xilo (TT Wholesale due to O2 Wholesale closure) => Zen LLU
Router: Billion 7800N
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.
Standard User dazbarber
(regular) Sat 06-Jun-15 20:55:10
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Re: Zen Home Talk


[re: techguy] [link to this post]
 
That's as I feared. There's little point in them downgrading in that case.

By the way, in my original post I used a slightly wrong title by leaving out the word 'home'. I've edited it back in for clarity's sake.

Daz
Standard User ferretuk
(regular) Sun 07-Jun-15 12:43:09
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Re: Zen Talk *DELETED*


[re: techguy] [link to this post]
 
Post deleted by ferretuk
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