And also being told because I upgraded I can't get the same? Oddly enough you expect the same price and the same contract from me...
Oh look, a new customer gets the choice of an engineer install AND a tg589vn..
I have to ask you though.. why is your pricing so difficult to understand? If I am just being stupid please tell me how the figures on the left can come to the amount on the right even with VAT included?
I am seriously considering dumping you under the 14 days the law gives me because all I am getting is stupid answers by people who sound like they don't want to be there. You are meant to be one of the best. I stress 'meant to be!" The whole customer experience is a wishy washy affair and certainly bring NO confidence in you.
And if this is how customers get treated then I don't want to be here either. My speeds are all over the place because I have no choice but to use pppoe (something the CS guy said was fine and standard for engineer installs)
Is THIS "fine and standard?"
Edited by ZenUserJP (Mon 06-Jul-15 13:14:06)