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Standard User nrms
(member) Sat 19-Sep-15 15:53:56
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Zen Website down?


[link to this post]
 
Cant access Zen website, or the customer portal.
Is anyone else seeing this?
Standard User jphilip
(member) Sat 19-Sep-15 16:10:05
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Re: Zen Website down?


[re: nrms] [link to this post]
 
http://status.zensupport.co.uk/active/23/4405
Standard User nrms
(member) Sat 19-Sep-15 16:17:01
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Re: Zen Website down?


[re: jphilip] [link to this post]
 
Yeah, the status page was down as well, which is why I posted here.
All seems to be working again now


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Standard User jack8
(experienced) Sat 19-Sep-15 16:34:03
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Re: Zen Website down?


[re: nrms] [link to this post]
 
Are you able to get into the portal as I am a strange message via my iPad using opera

1664 the best year
Standard User IamQ
(experienced) Sun 20-Sep-15 12:46:39
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Re: Zen Website down?


[re: jack8] [link to this post]
 
And in case some can't access the status link;

"Zen Web Sites

The following new Zen Web Sites incident has been identified. Further information is detailed below.
Outage on Zen Websites(New)
Outage - Emergency maintenance

Start: Sat, 19/09/2015 14:00

End:

Update: Sat, 19/09/2015 16:30

Clear:

We are currently experiencing an issue with the Zen public facing websites.

This is affecting the following:

Online Invoice Payment (secure.zen.co.uk)
Customer Portal (https://portal.zen.co.uk)
Partner Portal (https://www.zenpartner.com)

Our engineers are investigating and further updates will be posted here when available.

Zen regret any inconvenience this may cause.

Posted: Sat, 19/09/2015 16:00 by Tuseef Shah"
Standard User AdrianPH
(learned) Sun 20-Sep-15 14:25:02
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Re: Zen Website down?


[re: IamQ] [link to this post]
 
The site has been off line 3 times this afternoon , whatever is wrong has not been properly sorted out.
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