So I have a line at one of my sites in central London which has been 'ok' for a while now... Over the past 3 months it's been down more than it's been up due to persistent loss of sync events.
BT are not interested - and there is no voice fault.
The line is already pegged down to 8mbit on a fixed profile.
Line stats are:
ADSL Mode: ADSL2+(G.992.5)
Up Speed: 1136000
Down Speed: 8124100
SNR Margin: 14
Loop Att.: 30
I'm going to force it down to G.DMT tonight and see what happens over the next few days as I suspect its actually an upstream issue.
The irony is that this is the last xDSL line in use on that site - all other services have been migrated to Virgin Media as BT where unable to provide anything like a usable service for over a yr now. This line however is needed for some out of band management and testing so is rather important...
We are Cab fed via our own DP & 20 Pr with a fully UG route from Exchange to Cab to us.
Exchange: BERMONDSEY is served by Cabinet: 52
Speed checker says I should expect 17Mbit, but left to its own devices the line is so bad it will only get around 11 if memory serves from before it was pegged down, and when it did it would only end up back on a banded profile anyway, or unusable.
I'm guessing its a cable or a REIN problem - but BT have attended many time and never been able to find a fault, nor been interested in a lift an shift (of even the E-Side) (Which makes me think we are pair limited)
Disconnections are generally every 10 mins or so and the only thing of note recently has been the weather in London with quite a bit of rain) but getting someone out when its raining is a joke (its a joke to get a competent engineer in the 1st place these days
Has anyone got up to date PCP data that might indicate if we might see FTTC any time in the future? Failing that any ideas how I might kick Zen and in turn BT into touch to get this resolved - or shall I look at removing that line to VM as well and try and get someone who understands what a 'static IP address' actually is, and the fact we can't use the 'Superhub'