This morning I got a fright when I saw an update from Follow The Page, with the following:
+ There is currently a Broadband cease pending or in progress against
+ this line. This cease is due to complete by 5th September 2016. This
+ will not stop you ordering Broadband from a new supplier, but it will
+ delay the provision of the new Broadband service.
I logged onto the Zen portal to see what the hell is going on (I'm not cancelling, moving etc.) and I saw this is open orders:
Zen Fibre GEA Migration - Waiting for regrade - IN PROGRESS FOR 1 DAY
Can someone please explain what this is, and why I wasn't notified? Nearly had a heart attack and thought my account was compromised!
ZeN Unlimited Fibre 2