I'm trying to use Nvidia's GeForce now Cloud gaming service but the test connection is suggesting that the frame loss is over 90% (https://imgur.com/a/EApuu) (packet loss?) in pretty much all cases, and when trying to play games it stutters a lot, so it's not just an issue with the tester itself. I'm on Zen's Fibre 2 service (76/19) with a wired connection and speed tests are very good for the most part (70Mbps+ multi-threaded)
- However single threaded download speeds at peak times are pretty poor -> 10-15Mbps (https://imgur.com/a/9A1Kr) compared with over 60mbps at non-peak times. Frame loss % did not improve however in non-peak times.
I've tried two different modem/routers (Netgear D6400 and TP-Link VR400) but it's made no difference. I've also tried disabling QOS, as recommended on the Nvidia troubleshooting page but that hasn't helped.
The fact that only a few other people have had this issue and not too recently leads me to belief it's an issue with Zen. I'm currently plugged into the test socket of the master socket, as recommended by a Zen technician yesterday, but it hasn't made a difference. I also sometimes notice 1080P videos buffering, even though it's on a wired connection which is strange as it would seem to be an insignificant portion of the bandwidth available...
What should I try next? Is my single-threaded download speed normal?
Thanks for any advice
Edited by AstroflashTB (Sun 11-Mar-18 18:15:19)