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Standard User ukwiz
(fountain of knowledge) Tue 10-Apr-18 11:48:07
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Re: High packet loss on Zen Fibre 76/19


[re: AstroflashTB] [link to this post]
 
This is a fault with the FritzBox supplied by Zen. It is not able to handle incoming pings, assuming that more than 1 ping per second is an attack.

I had no problems with my Fritzbox until September 23rd (or thereabouts) when something happened to the TBB BQM and no graphs were available for a few days. When they came back the packet loss started.

Zen basically said tough, and AVM said that there is nothing wrong with their router

David

BT (poor) -> Zen (excellent) -> O2 (started well, went downhill -> IDNet (No complaints - but 100GB cap) -> Zen (unlimited-and now ipv6!l) but huge packet loss
Standard User AstroflashTB
(newbie) Tue 10-Apr-18 15:22:12
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Re: High packet loss on Zen Fibre 76/19


[re: PaulKirby] [link to this post]
 
In reply to a post by PaulKirby:
I had issues with my Fritz 4040 Router when running a BQM due to it couldn't handle all the pings and after a while it started to drop ping packets.

As for if its VM Equipment causing the issues I wouldn't know due to I will never be able to get VM here due to being a conservation area so no VM Cabinets down my road, not that I would go with them.

The reason I ask is that the PSU in the Superhub might be bad, or the Superhub might not be shielded good and RF might be leaking which is interfering on your Zen Connection.

Also how close are they together?

As for your IP changing all the time, ISP can change them without the need to reboot the hub.
BT do this a lot, some times my IP will stay the same for a month or two and another time it might just last a couple of weeks.

Paul



They were about 4m apart, but i'm not too concerned anymore because we've cancelled Zen services for now as the VM prices were too appealing, even at half the speed during peak times. The only thing bothering me now is the fact that my BQM on Virgin seems to be going solid red after a few hours, as mentioned before, even though the IP doesn't appear to have changed..
Standard User jdigz7
(regular) Tue 10-Apr-18 15:27:11
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Re: High packet loss on Zen Fibre 76/19


[re: AstroflashTB] [link to this post]
 
In reply to a post by AstroflashTB:
In reply to a post by PaulKirby:
I had issues with my Fritz 4040 Router when running a BQM due to it couldn't handle all the pings and after a while it started to drop ping packets.

As for if its VM Equipment causing the issues I wouldn't know due to I will never be able to get VM here due to being a conservation area so no VM Cabinets down my road, not that I would go with them.

The reason I ask is that the PSU in the Superhub might be bad, or the Superhub might not be shielded good and RF might be leaking which is interfering on your Zen Connection.

Also how close are they together?

As for your IP changing all the time, ISP can change them without the need to reboot the hub.
BT do this a lot, some times my IP will stay the same for a month or two and another time it might just last a couple of weeks.

Paul



They were about 4m apart, but i'm not too concerned anymore because we've cancelled Zen services for now as the VM prices were too appealing, even at half the speed during peak times. The only thing bothering me now is the fact that my BQM on Virgin seems to be going solid red after a few hours, as mentioned before, even though the IP doesn't appear to have changed..



If it's the SHUB 3 in router mode you need a device in DMZ to be online 24/7 to run the graph and also to accept pings.


if its in modem mode with a router you might wanna make sure the wan is set to respond to pings


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