Wen't live on full-fibre 1 in January and really happy with it, exactly the bandwidth I need at a price I am happy to pay (probably cheaper elsewhere but more then happy to pay an extra few quid for reliable support if I need it and proud to support a medium sized business that doesn't outsource it's support)
I am of course under contract until January and definitely want to stay with Zen, however, every so often I browse around the homepage and noticed that FF1 was no longer being offered and the cheapest was now FF3 at £50 a month.
I spoke to Sales who confirmed that I would be switched to this when my contract ended and there was no possibility of my retaining what I have, I was of course prepared for it to increase to £42 but I think a £15 quid increase is a bit steep.
Is there any possibility of me reamining on FF1 if I'm happy to agree to a new minimum term?
Router: Fritzbox 3490
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.