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Standard User melevittfl
(newbie) Wed 29-Aug-18 14:18:36
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Re: Moving from BT Infinity 2 to Unlimited Fibre 2


[re: rman] [link to this post]
 
In reply to a post by rman:
That's what i was thinking but from a search over at samknows, it shows the following are enabled for my exchange:

- BT Wholesale ADSL
- BT Wholesale ADSL Max
- BT Wholesale WBC (21CN)
- BT FTTC
- Vodafone LLU
- TalkTalk (CPW) LLU
- Sky Broadband

Wouldn't Zen need LLU enabled for my exchange to use their own backhaul?

Interestingly is also says: Zen is not yet available in your area


I believe Zen uses either BT WBC or TalkTalk LLU for their backhaul connections from the exchange to them so it could be that they're switching you to TalkTalk LLU.
ISP Representative ajays
(isp) Wed 29-Aug-18 21:21:46
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Re: Moving from BT Infinity 2 to Unlimited Fibre 2


[re: rman] [link to this post]
 
Samknows data tends to be out of date or incomplete when it comes to exchange coverage.

So we may have enabled an exchange even if samknows says otherwise.

-------------------------------------------------------
Andrew
ZeN Internet
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User rman
(newbie) Wed 29-Aug-18 21:37:00
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Re: Moving from BT Infinity 2 to Unlimited Fibre 2


[re: ajays] [link to this post]
 
Ah i see, would you be able to let me know if the West Malling exchange has been enabled?


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Standard User rman
(newbie) Wed 29-Aug-18 21:54:39
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Re: Moving from BT Infinity 2 to Unlimited Fibre 2


[re: ajays] [link to this post]
 
What happens regarding my cabinet being full? I've just checked on bt wholesale and its showing that there is a waiting list on my cabinet.

Is switching provider a risk for me loosing my FTTC connection? I'm a software developer and I work remotely frequently, i cannot afford to drop down to an adsl connection.
ISP Representative ajays
(isp) Wed 29-Aug-18 22:05:06
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Re: Moving from BT Infinity 2 to Unlimited Fibre 2


[re: rman] [link to this post]
 
Openreach won't accept new orders or orders to switch between providers with full cabinets. The exception to this are waiter orders. Waiter orders are basically a waiting list, as capacity becomes available Openreach process the top of the list. If capacity isn't available within 3 months the order is cancelled.

-------------------------------------------------------
Andrew
ZeN Internet
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
ISP Representative ajays
(isp) Wed 29-Aug-18 22:06:09
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Re: Moving from BT Infinity 2 to Unlimited Fibre 2


[re: rman] [link to this post]
 
PM me your details and I'll check tomorrow.

-------------------------------------------------------
Andrew
ZeN Internet
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
ISP Representative ajays
(isp) Thu 30-Aug-18 08:41:41
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Re: Moving from BT Infinity 2 to Unlimited Fibre 2


[re: rman] [link to this post]
 
West Malling exchange is not one of our "on-net" exchanges

-------------------------------------------------------
Andrew
ZeN Internet
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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