Sending emails Down

All emails sent are beng instantly bounced

550 relay not permitted

Bob

I've just tested from here using my account and can send fine.

Are you currently connected through a PN connection?
What's the full error you are receiving?
What's the email addresss you are sending from? (PM me this one)

From System Administrator
To (my name)
Subject: Undeliverable:test

Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 03/01/2008 17:09

The following recipient(s) could not be reached:

name (emailaddress.com) on 03/01/2008 17:09
550 relay not permitted

Will email my sending email address

Bob

Would you be able to PM me the full bounced email with headers? I can have a look through them and see if anything suspect is going on.

I am struggling to get headers as view options is not available in that message

It IS available in normal received emails

Its one of those system emails that has a button to resend the original email

I use Outlook 2003

Bob

This might explain something

C:\telnet relay.plus.net
Connecting To relay.plus.net...Could not open connection to the host, on port 23
: Connect failed


Seems to be a problem connecting

try telnet relay.plus.net 25 since smtp is port 25 not 23.

Tracert works OK

Just won't accept a connection

Bob

Youre right scary I can connect, but when I get to

RCPT TO:[email protected]
550 relay not permitted

So it is not letting me send

are you connected on a Plusnet account or through a different ISP (work etc?) If it is a PN account, it might be worth PM one of the reps with you IP address in case you are on a new IP range that is missing from the valid ranges (no idea if PN have released a new range but this would make sense for SMTP relay error messages).

My immediate guess would be that you're not connected via PlusNet. What does it say your IP address is here?

Rgds,