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Thanks for the replies, opinions and information. I think I agree with mikej about moving from an ISP for a few quid when I'm happy with the service I currently get. As it happens, when I moved to my current house 18 months ago, I used Tiscali for dial-up while PlusNet got my ADSL sorted out. I found Tiscali pretty good, to the extent that they sent me a cheque for unused credit. But any one customer's story is anecdotal, I suppose.
Again, thanks for the help. Looks like I'll stay with Plus for the time being.
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