Having just joined PlusNet, I can confirm that support is unbeatable! The team is top notch!

I think this makes the point well. I am happy to be a PN customer
partly because it IS a BT subsidiary!

Meldrew

Thanks 'Blue',just what I needed to hear.

Post deleted by Apprentice

Edited by Apprentice (Thu 07-Feb-08 18:06:42)

No problem!
Which speedtest did you use?

I used NDO,BT and this site.

For what it's worth, this is what I was getting this morning using http://speedtester.bt.com/

IP profile for your line is - 5000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 5888 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 4526 kbps

I get identical figures on my wired connection and my wireless connection upstairs.

Could not test last night, but usually during peak times this figure drops quite a bit. Don't know what it's like around 11pm though.

Hope this helps!

BT tester is busy at present.