Epitiro

Congratulations to Plusnet for a strong showing on the Epitiro ISP-I benchmarking.

The network investment is clearly paying off.

Edited by deleted (Wed 13-Feb-08 20:39:53)

With the usual proviso.

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Readers should be aware that as Epitiro only test the 11 largest providers, this does not represent the best of the industry.

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Also, the Epitiro site didn't give a lot of detailed info and I was wondering why enta was not on the list, it appears to be the ISP is selected by Epitiro? They seem to have montioring software on each ISP network, rather than a user response to a survey

It gives some indication of improvement against the largest 11, which is not a bad thing

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It gives some indication of improvement against the largest 11, which is not a bad thing

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Bearing in mind the largest 11 includes the likes of Tiscali, Talk Talk, Pipex, Orange, Virgin it's not a lot to beat really.

Wonder why Sky weren't included.

I wonder if you have to pay Epitiro to be involved? More benchmarking within the industry than end customer focused

At a guess, Entanet won't be included because they're more of a Partner Reseller than rather your standard ISP.

The likes of ADSL24, UKFSN would be candidates if their userbases were large enough.

I don't actually know the answer, just thinking aloud

A possibility. Perhaps Sky weren't prepared to have third party monotoring on the network, if in fact that is a requirement.

I still don't see the point of a survey which is blatantly unrepresentative of the ISP market.

Hmm.

I wouldn't have gone as far as to say that it's totally unrepresentative of the market.

It does give you a decent idea, but obviously doesn't include the smaller ISPs out there.

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I wouldn't have gone as far as to say that it's totally unrepresentative of the market.

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I think we've had this debate in the past. Bearing in mind there are 74 ISP forums on this BBS, take away the 11 leaves 63. Now bearing in mind the numbers of ISP's who don't appear here, have you any idea how many ISP's operate in the UK?. I would guess at hundreds.

Bearing in mind some of the 11 biggest are frequently complained about in their respective forums and in the ISP Unhappiness forum, suggests no basic research has been done. It seems to be a case of, let's do the biggest 11, without any idea of the current state of the market. As a matter of interest can you confirm if payment is required to be included and or third party equipment is used to monitor ISP's systems?.

Until such time as Epitiro includes some of the better smaller ISP's it has no credibility as far as I'm concerned. I would have thought Plusnet would welcome a comparison with better quality providers. I feel sure you would fair very well.

I don't think its a 'survey' as such more a benchmarking tool. I'm sure it has value to the 11 ISP but to the consumer......it might help but since they don't present all the data on their website its not that useful to me.