Pro or Option 2/3

Hi,
I'm thinking of joining plus.net (I'm leaving Nildram as soon as they get me my Mac code - 9 days and counting but thats another forum...)
Hope you'll excuse what is probably a simple question...
I use VPN and Remote Desktop a lot, as well as the ancient FTP protocol, and I do this at peak periods. Will I be better off with the Pro product or will Option 2/3 be good enough (i.e. does shaping or contention affect these services noticeably?)
(I use about 8Gb a month max so the usage profile fits OK)
Thanks for help

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I use VPN and Remote Desktop a lot, as well as the ancient FTP protocol, and I do this at peak periods.

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These protocols should be fine on the products you are looking at. As you can see on this page, external FTP is rate limited to 256Kbps on Option 2 and 512Kbps on Option 3, Pro has no rate limits.

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(I use about 8Gb a month max so the usage profile fits OK)

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From that I'd suggest signing up for Option 2, you can always upgrade to Opt 3 or Pro if you find you need it.

Shout up if you've got any problems.

Whichever one you choose - whether it's the one the PN rep recommends for you today or not - you would be well advised to continually check the PN website once a month or so to see if more suitable products have come on stream which provide better services and/or considerable pricing discounts for essentially the same benefits.

I just wanted to pass on this advice because from time to time we see angry or upset customers on here who didn't undertake this exercise and PN have been happy to continue charging them high prices for existing products when there were newer, cheaper, but otherwise broadly compaable products available which the user wasn't made aware of.

Always good advice to keep an ear to the ground.

Often a company will keep you updated or offer an opt out as often the info is often no interest, I know I do that by default with all the companies I deal with but it does mean that I have to regularly check to make sure I am getting the best deal.

If a package gets replaced sometimes a legacy product may be better for you than the new if the company is prepared to let you stay on it. You do need to check the terms and conditions because new stuff is not automatically better for you.

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I just wanted to pass on this advice because from time to time we see angry or upset customers on here who didn't undertake this exercise and PN have been happy to continue charging them high prices for existing products when there were newer, cheaper, but otherwise broadly compaable products available which the user wasn't made aware of.

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Tell me about it. My building society has a new ISA account giving more interest, and all I need to do is switch accounts. My fault I reckon, looking after my money is ultimately my responsibility.

Only a small responsibility I may add as it is only a small amount of money.

Hi Don

Just sent you 17p via PayPal. You now have twice as much to look after

>Just sent you 17p via PayPal.

Doh!, I should thank you perhaps but it tips me over into the higher tax bracket.

This, and all the aggro I'm having with my accounts in Lichtenstein.

Great advice, everyone should take responsibility for their own money and not foolishly rely on a company to do that for them.

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Great advice, everyone should take responsibility for their own money and not foolishly rely on a company to do that for them.

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Quite, however PN do a very good job of looking after customers money, especially when customers foolishly trust them to be "Open and Honest" as promised, and don't doubt the integrity of the Company involved.

But let's not expect good customer service to get in the way of a profit.

Wingco1 since you are not a customer it would be hard for you to judge the Plusnet service first hand. I would suggest you have a look in the Orange, Tiscali and Virgin ADSL forums to get some real perspective on poor customer service. When you have had a look come back here and let us know if Plusnet is getting that many complaints about poor connections, poor customer service and dishonesty from multiple current customers on this forum.

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Wingco1 since you are not a customer it would be hard for you to judge the Plusnet service first hand.

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As I have previously said, I Don't Judge The Products. However My Opinion On Customer Service Is Valid As The Next Man's When Posted In These Forums.