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Heads up to anyone who uses Plusnet hosting and uses server side includes: today's Apache update will have broken your site!
jelv
Plusnet user since November 2001
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Broken?
You mean down for an hour?
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© Camieabz 2002-2011 - All rights and lefts reserved.
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No, not down for an hour, broken. The server side includes have stopped working.
jelv
Plusnet user since November 2001
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Register (or login) on our website and you will not see this ad.
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It says their platform so you'd assume it includes server side.
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Well I discovered a long time ago that Plusnet do not place a massive priority on their residential hosting infrastructure. Stopped using a forum a long time back due to speed issues and the like.
If one has a site which requires 24/7 up time, one should make alternative plans.
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© Camieabz 2002-2011 - All rights and lefts reserved.
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After doing all I could last night to get someone to look at it, within 15 minutes of someone from the Digital Care team seeing a message about it the problem has been fixed.
Thanks to Chris and Bob
jelv
Plusnet user since November 2001
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The Apache upgrade has been rolled back now due to some other problems we've come across. I'll post to our Service Status feed when we're due to roll it again...
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Heads up that we upgraded the first of the six servers again yesterday afternoon.
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What a surprise they've messed up again and websites are only working intermittently 
jelv
Plusnet user since November 2001
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Definitely need a hobby mate. Replying to your own whinges with more whinges now. 
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© Camieabz 2002-2011 - All rights and lefts reserved.
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Last week they backed out the changes that broke websites. They've done extensive testing and today attempted the upgrade again with if anything worse consequences than last time!
jelv
Plusnet user since November 2001
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Thanks to Matt Taylor (orbrey) of Digital Care the a problem was raised and the affected servers have apparently been taken out of the load balancers.
Website pages now appear to be being served correctly.
jelv
Plusnet user since November 2001
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Hi all,
There'll be a service status posted shortly but this afternoon we'll be putting those servers back into the loop (they're tested and fixed now) and finishing off the upgrades. We'll be keeping an eye out for any issues both internally and out here.
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jelv
