Refer a friend free broadband problem.

I just signed up to plusnet on behalf of a friend of mine intending to get the 3 months free broadband offer if I referred a friend. I did the sign up process and entered my username under the referral bit but dont remember it asking me for the promotional code refer3 so subsquently didnt enter it. Is there any way I can cancel the account and redo it and if so could someone tell me where to enter the promotional code?

Many Thanks.

Hi Footys,

It should be fine to raise a ticket on your account advising of the referral you've made, and if your referral can raise a ticket as well confirming then we can sort the offer from there. Please bear in mind though it won't take effect until their broadband goes active.

Hi Orbrey

I raised a ticket on both accounts but have now had a reply on both saying that I need to raise a ticket on the other account!!!

Could you have a look into it for me?

I will pm you both the usernames

Andrew

I suggest you reply to both tickets cross referring the ticket numbers.

@Footys, did you manage to get this sorted out?

my mother-in-law is having this problem also,just cancelled the setup process,,where is it on the page the box to enter 'refer3'??

The usner is correct as ive checked it as it bellongs to my mum.

Wanted to sign up for her today also as her mac is running out

sorry to stamp on your thread op

ok I will get the mother-in-law to sign upto someone else poss come over to be with me,as been through the process twice now and there is nowhere to input the 'refer3' code,raising tickets sounds like could be a lot of messing about.

Hi there,

To get the option to enter a promo code you need to sign up via a promotional page (ie, a special offer link or an affiliate).

For the referral offer the link is http://plus.net/refer

I've just tested this,and it definitely works.

Yep done it now using that link,i understand why it is done that way now,it is to cut of the cashback from tracking aswell through there site.