Can someone please check on my ticket?

Could a kind Plusnet rep please check on Ticket number: 40153332 please?

It's another 3 months free issue where Plusnet think the person I referred didn't enter the correct code (refer3) during signup. I know this to be false because I actually signed them up on their machine as they aren't computer literate to say the least and made sure it was entered.

Thanks

Many thanks to Martin Driver at Plusnet for sorting out this problem for me