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I am having trouble sending emails to some BT email accounts.
I have broadband with Plusnet and also have my own domain, so my email address is of the form [email protected]. It is hosted by 1and1 and I use their email servers - pop.1and1.co.uk and auth.smtp.1and1.co.uk with authentication on. I use Windows Live Mail.
I am not sure if the problem is that my domain has been blocked by BT, or 1and1 is blocked, or because I�m not sending them via Plusnet�s own email servers. The odd thing is that emails get through to some btinternet.com email addresses.
I would be grateful for any suggestions to overcome the problem.
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You may need to send via Plusnut outgoing servers, as not all hosts have that facility. My domain is hosted via Mr.Site. I can still send mail to my old BT mail address after leaving BT 16 months ago. I can send from mail.mydomain.co.uk but outgoing SMTP server has to be set to relay.plus.net as my domain does not have outgoing SMTP mail servers. I suspect your domain mail may be the same.
Edited by deleted (Sat 10-Sep-11 13:06:29)
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1&1 does, as per the OP "auth.smtp.1and1.co.uk".
(So you decided on Mr.Site then?)
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Register (or login) on our website and you will not see this ad.
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In the end yes. Dropped onto the Pro version for half price at £49, giving unlimited use and shop pages and 50 mail addresses. It is hooked up to PayPal for the shopping cart.
I chose it for speed in setting up, though I am still pasting my code into the editor for things like embedding links into images. Affiliate image links seem just as easy to paste in. It also can be worked on from anywhere.
Edited by deleted (Sat 10-Sep-11 21:58:13)
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Back to the topic - could anyone help, please?
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Yeah ··· Switch to B.T. � On topic enough?
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auth.smtp.1and1.co.uk with authentication on. Is this server addressed on a port other than 25? Otherwise it probably won't work.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
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auth.smtp.1and1.co.uk with authentication on. Is this server addressed on a port other than 25? Otherwise it probably won't work.
OP's problem only related to "some" BT email addresses, so that is unlikely to be relevant.
Kevin
plusnet Value Fibre
Using OpenDNS
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I operate my domains through 123-reg which I assume is similar. Instead of using their servers I simply set forwarding to my relevand PN account. It works faultlessly - except when sending to vol.at in Austria!
Meldrew
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I have multiple domains hosted at 1 and 1 and use their outgoing (smtp) servers for all of them without any problems.
I would suggest that your domain is blacklisted. Try contacting the domain which fails (btinternet.com) and ask if you are blacklisted.
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offcs - thanks for the advice.
It's odd that some btinternet email addresses receive my emails OK but not others, so I don't think the domain can be blocked.
Any idea how/who to contact at btinternet? Aren't they tied up with Yahoo?
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When you say "btinternet", do you mean just btinternet.com, or also btconnect and there's another one as well that I forget?
I'm just wondering if emails to one of them are getting blocked but the others are OK.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Has your domain got a SPF record?
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I don't think it's possible to do it with 1and1. From their website -
There is currently a proposal that would add text records (SPF) to a domain�s DNS that will contain the mail servers that are permitted to send mail from that domain. The incoming mail server will then reference these records, and either accept the mail or deny it based on the SPF record. This will require that both the host of the domain�s DNS and the receiving mail server have this type of protection implemented. It may be some time before the community as a whole adapts to using this policy or a similar one. There is currently no implementation of these policies planned for 1&1 domains.
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