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Standard User Superdave
(regular) Tue 04-Oct-11 15:29:59
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Problems registering on Plusnet Community site.


[link to this post]
 
I've been attempting to register for Plusnet's Community site without success.

I click on the link which asks me to login at the main Plusnet site, having logged in I am sent to the Community Site Registration page, here I am asked to choose a Username and Password for the community site.

Irrespective of whatever username and password I choose, not my main Plusnet name and password I hasten to add, I am told "Sorry, your account registration failed - Email address in use".

At no point during the registration process have I entered my email address, what, if anything, am I doing wrong?

Dave
Standard User deleted
(deleted) Tue 04-Oct-11 15:46:47
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Re: Problems registering on Plusnet Community site.


[re: Superdave] [link to this post]
 
I have no idea why (I am a moderator with some Admin access) so I will flag this up to a staff admin
Standard User deleted
(deleted) Tue 04-Oct-11 15:54:59
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Re: Problems registering on Plusnet Community site.


[re: Superdave] [link to this post]
 
Hi there,

Any chance you could PM me the email address you're attempting to register with so I can have a look for you?

@Jim - thanks for the heads up smile


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Standard User deleted
(deleted) Tue 04-Oct-11 16:01:00
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Re: Problems registering on Plusnet Community site.


[re: deleted] [link to this post]
 
Matt,
He apparently hasn't added an email address - is this the problem - or does it use the default account address if you don't add one

Edited by deleted (Tue 04-Oct-11 16:01:53)

Standard User Superdave
(regular) Tue 04-Oct-11 16:03:19
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Re: Problems registering on Plusnet Community site.


[re: deleted] [link to this post]
 
Thanks Oldjim

It doesn't ask anywhere for an email address, I'll PM Matt with my email address.
Dave
Standard User Superdave
(regular) Tue 04-Oct-11 16:28:01
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Re: Problems registering on Plusnet Community site.


[re: deleted] [link to this post]
 
I've got it sorted out, disabled my Adblock Plus and NoScript and have managed to register, I thought I'd disabled them prior to attempting to register.

Dave
Standard User deleted
(deleted) Tue 04-Oct-11 16:32:10
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Re: Problems registering on Plusnet Community site.


[re: Superdave] [link to this post]
 
Welcome on board - I think smile
Standard User deleted
(deleted) Tue 04-Oct-11 16:32:57
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Re: Problems registering on Plusnet Community site.


[re: Superdave] [link to this post]
 
Good timing - replied to your PM, not sure if it was what you've done or the tweaks to the community site though. We suspect it was a carry over from your old maaf account.
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