Just an off-chance.

Please post the link to what samknows says about your exchange . We can check from that whether FTTC is likely soon, which could dramatically improve things and may be better than VM Cable.

In reply to a post by batchano:

RobertoS - can I just ask them to do a SNR reset? Can/will they do that quickly? Getting back to my original speed would be just about ok, for now. At the moment my connection is practically useless - I'm making cups of tea between page loads!

They should be able to, yes, but the phone support can be not too clever.

If you can't get it done that way, send a PM on these forums to bpullen.

http://www.samknows.com/broadband/exchange/LNPOT

Looks like it's not until next year. I need things fixed asap: I use the connection for work.

What I don't get is I'm actually really close to the exchange (less than a mile), so surely my connection should be better than this?

In reply to a post by batchano:

http://www.samknows.com/broadband/exchange/LNPOT

Looks like it's not until next year. I need things fixed asap: I use the connection for work.

What I don't get is I'm actually really close to the exchange (less than a mile), so surely my connection should be better than this?

Umm .

Either the line from you to the exchange goes a long way round, which happens surprisingly often, or something is wrong - maybe even your router.

Have you any idea what neighbours get? What does the tbb Speed map show for speed test results there?

I think my neighbour has cable. The map shows a mix of speeds reported within a mile of me: the lowest is 2Mb, but most are higher: 4Mb or more.

In reply to a post by RobertoS:

It would help as well if they force ADSL2 or ADSL, rather than ADSL2+.

OP is connecting ADSL2 at the mo.

@ OP: The BT Checker estimate, which all ISPs consult when they are giving their own estimates, of 5.5 Meg is far too high for your line. This is probably because your line has no previous BB history or is based on a reused phone # from a different location. Your line will never get much more that about 2.5 Meg on ADSL.

That would be ok if I was actually getting 2.5Mb, but I'm not. 0.5Mb is pathetic.

Think I'll be calling up Virgin tomorrow morning.

In reply to a post by XRaySpeX:

In reply to a post by RobertoS:

It would help as well if they force ADSL2 or ADSL, rather than ADSL2+.

OP is connecting ADSL2 at the mo.

That's why I said "force". The word was deliberately chosen as I considered the ADSL2 in his stats to be just the DLM selecting it in the particular circumstances. As you well know, the chances of it doing that two sync's running are remote, particularly following an SNR reset which would step up his sync.

In reply to a post by m0aur:

when others show 90% of longstanding customers very unhappy.

jelv checks calendar - no it's not April 1st!

How about trying to justify such a ridiculous statement with a source!

In reply to a post by jelv:

In reply to a post by m0aur:

when others show 90% of longstanding customers very unhappy.

jelv checks calendar - no it's not April 1st!

How about trying to justify such a ridiculous statement with a source!

I DID. How about trying to justity such a ridiculous statement by buying some glasses!