Right or wrong?

http://pastebin.com/8ZHAS1tK

So customers have more "rights" than staff? Wow.

Sounds fair enough to me. Even better would be to allow those wishing to 'down tools' at 10.59hrs to have their two minutes and pop on a recorded message at the time. Two minutes once a year for years of freedom since and years to come. Bargain!

Was referring more to the final paragraph:

If your customer does not want to do this, then continue your call as quietly as possible.

Like I said, it's fair enough. Businesses have to defer to their customers' wishes. They pay the bills.

Right.

Customers of all persuasions will be calling - not all of them avid observers of the silence. Not all of them even aware of it.

I don't think they should be told they've got to sit there on hold, or call back later, because the employee wants to observe it.

It's all got a bit out-of-hand anyway, in my opinion. The silence used to be observed on the closest Sunday, when, for the majority who don't work on Sundays, it was purely a matter for the individual. Those who wished to go to church and pay their respects, or to mark it in some other way, could do so. It wasn't a workplace issue.

It's all got a bit silly when we've got to have corporate edicts about it, and people have to worry about the ethics of: "Do I/don't I observe it?"

In reply to a post by TLM:

It's all got a bit out-of-hand anyway, in my opinion. The silence used to be observed on the closest Sunday, when, for the majority who don't work on Sundays, it was purely a matter for the individual.

As far as I can remember, there has always been a two minute silence at the eleventh hour, of the eleventh day, of the eleventh month - and this year, of the eleventh year !!

I've never known the traffic in London to come to a stop at that time - ever !!

I wonder just how different, if at all, 11am on 11th Nov, 2018 will be.

Isn't it good that we all have the individual right to decide whether we want to observe this recognition of the sacrifice made by those who gave their lives to defend that right.

I choose to exercise my right to observe the two minutes silence.

I respect your right to make your own decision.

In reply to a post by Wagstaff:

As far as I can remember, there has always been a two minute silence at the eleventh hour, of the eleventh day, of the eleventh month - and this year, of the eleventh year !!

I've never known the traffic in London to come to a stop at that time - ever !!

No, it's a relatively modern phenomenon - it was stopped in 1939 and didn't really make a comeback until maybe 10 or 15 years ago (although my memory might be playing tricks there and it could be nearer 20). Certainly in my younger years it was Remembrance Sunday and that was all.

Edited by kasg (Fri 11-Nov-11 20:13:35)

In reply to a post by camieabz:

I wonder just how different, if at all, 11am on 11th Nov, 2018 will be.

It'll be a Sunday, Cam - so it should be a particularly special day for us to remember those who died in the service of their country.