Slow & intermittent emails

Hi All

Anyone else seeing this:-

Mailboxes requesting name & passwords???

This happened a short while ago but the emails eventually came through but on the last couple of 'refreshes' of the emails send & receives it has done it again. Kind of odd so just what is going on with the mail servers???

http://community.plus.net/forum/index.php/topic,1012...

Seeing Mail problems too on Madasafish, cant even open Jim's link.

Glad I am not the only one and also like you the community page that Oldjim gives the linky for fails to open???

Ooops just checked again and though it took an age did open. Reading it I gather they have an issue that was due to be resolved by 17:30hrs....................................bigger problem than it first appeared methinks

The link doesn't work for me either. Webmail hasn't been working this afternoon and evening, but plusnet's status page says everything is OK

Link worked again slowly but basically everything seems to have gone pear shaped at one of the main data centres.
This was posted by Adam Walker

Hi all,

Just to confirm we're experiencing a problem at our Victoria Quays data centre in Sheffield. This means that the portal, webmail and a few other services will be down at present.

Work is underway to get this fixed ASAP.

Sorry for the inconvenience.

Adam

Edited by deleted (Mon 02-Jan-12 21:36:40)

Still no webmail this morning, looks like its taking a while to fix.

Morning folks,

Really sorry about the problems you're all having. I've just made a post over on our Community Site forums that may be of interest.

Rgds,

I've just posted a Service Status update.

Rgds,

In reply to a post by bpullen:

I've just posted a Service Status update.

Rgds,

The link returned an XML error, Bob. Any idea when Webmail will be up and running again?

Really? It's working for me

Webmail is up but it's running on reduced hardware and is under significant load. There's a chance It may be problematic until some out of hours maintenance we have planned for tomorrow morning.

Have you tried both the new and old Webmail platforms?

Rgds,

Edited by deleted (Tue 03-Jan-12 15:48:31)

In reply to a post by bpullen:

Really? It's working for me

Webmail is up but it's running on reduced hardware and is under significant load. There's a chance It may be problematic until some out of hours maintenance we have planned for tomorrow morning.

Have you tried both the new and old Webmail platforms?

I've checked the link again, and it now works.

On both platforms, I can reach the login screen but no further.
I think I'll wait until you've carried out your planned maintenance before trying again.

Latest update here.

Rgds,

In reply to a post by bpullen:

Latest update here.

Thanks for the update, Bob. Good luck with the work.

Thanks. The work went OK but there's still a few problems outstanding

Rgds,

In reply to a post by bpullen:

The work went OK but there's still a few problems outstanding

Thanks for the further heads up, Bob.
Could you please advise on this thread when all the problems have been solved.

Any better now this has been done?

Edit: Doesn't look like it

Rgds,

Edited by deleted (Wed 04-Jan-12 16:07:17)

In reply to a post by Wagstaff:

Could you please advise on this thread when all the problems have been solved.

Webmail should be back up now.

Rgds,

In reply to a post by bpullen:

In reply to a post by Wagstaff:

Could you please advise on this thread when all the problems have been solved.

Webmail should be back up now.

Thanks for keeping us informed, Bob.