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You have a PM. If Orbrey isn't available today, would appreciate another PN rep letting me know. Kind of urgent.
Ta!
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© Camieabz 2002-2011
All Connection Data ~ plusnet
Scottish Labour politician: �The SNP are on a very dangerous tack. What they are doing is trying to build up a situation in Scotland where the services are manifestly better than south of the border in a number of areas.�
Interviewer: �Is that a bad thing?�
Scottish Labour politician: �No, but they are doing it deliberately.� |
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Cheers for the heads up Camie, hope I've sorted it - let me know if there's any issues tomorrow and I'll get on top of them.
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Cheers for the heads up Camie, hope I've sorted it - let me know if there's any issues tomorrow and I'll get on top of them.
Hi, Matt, can you look at a PM that I've sent you, please?
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Hi john,
I responded earlier on today, hope that helps.
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Been with plusnet 6 years (username Nokoni) and moving ISP for various reasons, no problems with Plusnet. However, after requesting my MAC code on the 24th I have been informed i must wait 5 days!! until the 30th - very disappointed and angry. I sure this 'could' be provided sooner.
Thanks
Pukka
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Two recent threads. Official complaint might be an idea.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Hi pukka,
I've updated your ticket for you, hope that helps. Thanks a lot for your custom.
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Hi Orbrey,
The official complaint suggestion was to bring customer pressure to bear on the management, as well as what you guys are reporting upwards. The more they get told, the more it might sink in  . Might  !
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Maybe a call to OFCOM to let then know about what looks to be an abuse of the 5 day rule, I have notified them of this after a friend came up against this, sadly I didnt tumble what was going on before he finally got his MAC, but for them to act in this manner does not reflect well on the brand.
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Hi pukka,
I've updated your ticket for you, hope that helps. Thanks a lot for your custom.
Hi Matthew
Thanks for the swift response this morning. During the day I had a change of heart, had a chat with a nice chap at Plusnet and decided to stay albeit on a slightly diff product...added my phone too
Cheers
Pukka
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