Line Speed

Anyone know where Plusnet get their line speed figures from?

Received a note from them today (ticket closed so unable to comment on it) :-

"Current line speed: 21Mbps"

You can see my/TBB's calculation below.

Edited by hk11 (Mon 20-Feb-12 07:18:58)

here
https://portal.plus.net/my.html?action=data_transfer...

BT exchanges supply Plusnet automatically with this figure so they can manage traffic effectively.

IAn

In reply to a post by ian007jen:

BT exchanges supply Plusnet automatically with this figure

Thanks.

Just odd that the figure they give is 4 times the speed I actually get, that's alll.

But there can be a mismatch between the BT speedtester figure and the PlusNet one and you will be stuck at the lower of the two figures!

Cannot now recall the details but that sort of mismatch messed up my account for a few weeks whilst PlusNet & BT got the matter analysed and sorted out OK .

HI hk11,

On new services we set the speed at 21Mbps initially. Once we receive the first speed report from BT this will then match your BT IP profile.

Jojo

In reply to a post by jpilson:

On new services we set the speed at 21Mbps initially. Once we receive the first speed report from BT this will then match your BT IP profile.

Eh?

I thought both of these are 21Mbps?

My point was I'm only getting about 5Mbps.

In reply to a post by Routefinder:

Cannot now recall the details but that sort of mismatch messed up my account for a few weeks whilst PlusNet & BT got the matter analysed and sorted out OK .

Would be interested as/when/if you do remember.

I'm not at all bothered about the speed as it would only encourage me to download more and this account is limited anyway. Just interested to know why that's all.

In reply to a post by hk11:

I thought both of these are 21Mbps?

My point was I'm only getting about 5Mbps.

What does a BT speed test say?

Hi hk11,

If you PM your username I can double check for you.

Jojo

In reply to a post by RobertoS:

What does a BT speed test say?

Do you have a link that doesn't use Flash Player?

My ADSL Guide test is in my signature.