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Standard User deleted
(deleted) Thu 27-Sep-12 16:07:15
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Re: Fibre help


[re: deleted] [link to this post]
 
I'd avoid using OpenDNS as a primary resolver and stick to using our DNS servers whilst you try troubleshooting the problem. It's one less variable to consider.

One thing I've not seen asked is whether or not you're using a wired or wireless connection? (although I'd have expected the extended ping test to have highlighted a problem if wireless connectivity was a factor).

Rgds,
Standard User deleted
(deleted) Thu 27-Sep-12 16:10:15
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Re: Fibre help


[re: deleted] [link to this post]
 
In reply to a post by bpullen:
I'd avoid using OpenDNS as a primary resolver and stick to using our DNS servers whilst you try troubleshooting the problem. It's one less variable to consider.

One thing I've not seen asked is whether or not you're using a wired or wireless connection? (although I'd have expected the extended ping test to have highlighted a problem if wireless connectivity was a factor).

Rgds,


Hi, thanks for the reply, It is a wired Ethernet connection, and I have just flushed DNS and reverted to the Plusnet Ones

L
Standard User deleted
(deleted) Thu 27-Sep-12 16:26:11
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Re: Fibre help


[re: deleted] [link to this post]
 
I'd say it's Plusnets creepy throttling system gone crazy again.


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Administrator MrSaffron
(staff) Thu 27-Sep-12 17:16:20
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Re: Fibre help


[re: deleted] [link to this post]
 
Explain?

if it was ip profile mismatch then speedtests would show it, and the web page performance sounds a lot worse than you would expect for test results we have seen.

If the traffic management, again would expect the http based testers to be showing the poor performance you get from web page loads also.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 27-Sep-12 17:22:53
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Re: Fibre help


[re: MrSaffron] [link to this post]
 
In the past, I seem to remember Plusnet throttling their system so that speedtests were unaffected.
Administrator MrSaffron
(staff) Thu 27-Sep-12 17:27:19
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Re: Fibre help


[re: deleted] [link to this post]
 
Probably because most testers use HTTP and they do little to no throttling of that

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(sensei) Thu 27-Sep-12 17:38:37
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Re: Fibre help


[re: MrSaffron] [link to this post]
 
PN FTTC throttling is P2P and external FTP 8pm to 10pm only.

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Fri 28-Sep-12 13:39:08
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Line monitor Graph


[re: deleted] [link to this post]
 
24 hours worth of DATA

My Broadband Ping

Lisa
Standard User deleted
(deleted) Fri 28-Sep-12 17:27:01
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Re: Line monitor Graph


[re: deleted] [link to this post]
 
That looks fine TBH. If you can provide me with a support ticket reference then I'll take a look next week if you like and see if I can offer any other suggestions?

Rgds,
Standard User Zarjaz
(knowledge is power) Sun 30-Sep-12 09:04:45
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Re: Fibre help


[re: deleted] [link to this post]
 
Just out of pure interest, what does;
http://mcslhr.visualware.com/myspeed/myspeed_line_ca...
make of your line ?

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