Funny how you read (and quoted and replied to) an answer to that, but still insist it wasn't answered.

As I said, best left with CISAS now that you have taken that step.

In reply to a post by Sadoldman:

As I said, best left with CISAS now that you have taken that step.

OK, thanks.

Feel free to lock the thread or whatever as this topic's question was answered anyway.

Is it just me that thinks hk11's signature tells quite a story in itself?

Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7

I wonder if he left all of them voluntarily?

I set my display preferences to "do not display signatures", so thanks for the laugh - I would have missed it.

Please think in terms of someone who has not read any of your tickets/questions, any of your posts on here, the community forums, twitter, facebook, the group plusnet.service.customer-feedback on Plusnet's Usenet or anywhere else you've posted.

Now bearing in mind what I've said above please explain clearly what your issue is. If it's the way Plusnet responded to something in the past explain what the issue was and why you were not happy with their response.

There's any number of people who would like to see this resolved, but if you can't explain the issue clearly without any reference to what has gone before you can't be helped.

You could treat this as a dry run for your complaint to CICAS because if you can't explain it clearly to them you will get nowhere with them either.

In reply to a post by jelv:

There's any number of people who would like to see this resolved, but if you can't explain the issue clearly without any reference to what has gone before you can't be helped.

I can (sort of) understand you not reading my posts, but I would have thought you'd take notice of Moderators. :-

In reply to a post by Sadoldman:

As you have submitted a complaint to CISAS further discussion here is rather pointless as I doubt that Plusnet would comment further, and neither should you I suggest,....... and our members are in no position to help.

I'd happily discuss/comment further if more information about the problem appeared, but I'm still in the dark really.

Is it April 1st???!

Plusnet would really like to resolve the issues without having to go to CISAS. If you do manage to explain to CISAS what your issue is and they forward the complaint on to Plusnet they'll do something. So why not save time and trouble by starting from scratch and explaining exactly what your issue is?

There's a lot of people who have really, really tried to help you, but I never ever in my life have come across anyone who so stubbornly refuses to be helped!