I logged a ticket yesterday to ask PlusNet to investigate the speed of my connection and I got a response overnight asking me to run some more speed tests (from
www.speedtest.btwholesale.com) to give them more data to analyse the problem.
Although the basic test is OK (saying 2Mbps

) when I try to run the "Further diagnostics" as requested I get an "HTTP Status 500" error followed by a Java stacktrace.
Does this indicate that the test has a general problem, or could this be a problem at my end?
Any suggestions gratefully received...!
Thanks,