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Standard User deleted
(deleted) Fri 01-Mar-13 20:57:07
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New to Plusnet. Poor performance so far.


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Hi guys,

First of all, process to switch to Plusnet was great. Thanks.

My issue is the fact that my speed is absolutely terrible, My upload Sync speed is stuck at 400-odd kb and my ping times are constantly in excess of 200ms.

Speed test: Here

What's going on?

Cheers.
Standard User deleted
(deleted) Fri 01-Mar-13 21:05:51
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Re: New to Plusnet. Poor performance so far.


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Upload is easy to fix - raise a ticket asking for your upload to be uncapped
The ping - I have no idea
Standard User deleted
(deleted) Fri 01-Mar-13 21:07:34
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Re: New to Plusnet. Poor performance so far.


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Yeah I have done that so far mate, thanks for the reply.

Just really frustrating because I play a lot of FPS games and with the limited upload, the whole network just sinks with 5 computers using it.


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Standard User deleted
(deleted) Fri 01-Mar-13 21:22:17
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Re: New to Plusnet. Poor performance so far.


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Regarding the ping - have a read here http://community.plus.net/forum/index.php/topic,1111...
Standard User deleted
(deleted) Fri 01-Mar-13 21:46:27
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Re: New to Plusnet. Poor performance so far.


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Thank you very much Oldjim.

I've just rebooted my router and the new gateway worked. My pings are now normalized.

I do recall I had to do this process back in the Entanet days. I hope the Plusnet staff are still working on fixing the problem.
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