Out of the frying pan

Recently switched to plusnet FTTC from Be due to poor iPlayer performance.

Despite an IP Profile of - 21.99 Mbps and a speed test of 14.33Mbps iPlayer is frequently unwatchable like now 9pm 07/03/12 it will not even play SD content properly.

Running the iPlayer diagnostics at http://www.bbc.co.uk/iplayer/diagnostics I get the following rubbish results.

Download Speed: 6696kbps
Streaming Speed (1): 2302kbps
Streaming Speed (2): 2035kbps
Streaming Speed (3): 2611kbps

This is worse than on the old ADSL2 connection from Be. Are others having such problems with iplayer on plusnet ?

Fine here:

DS - 10750
1 - 10735
2 - 10986
3 - 10909

That's on an 11.4 Meg profile, so pretty accurate I would say. See my sig for 'Plusnet links'. The first one takes you to your Plusnet profile (login required). See if it is still as high as you believe. Then try the BT speed tester to see if BT's profile matches it.

Could be related to this: http://community.plus.net/forum/index.php/topic,1111...

The line speed was from the BT tester..

Plusnet shows...
Phone exchange:
HEADINGTON
Estimated line speed:
25Mb
Current line speed:
20.2 Mb

Thanks for the suggestion but gateway is ptn-ag03.

The thread seems to suggest the pcl gateways aren't the only ones affected.

OK looks like they are having some problems at least there is some hope that they might fix it.

fine here too i am on EE
speed test 12 mb

HD working very good too

Hi there,

There have been/are currently some network issues that we're aware of. We're working daily to resolve this and working with customers from the link above to monitor this.