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Standard User deleted
(deleted) Wed 24-Apr-13 20:49:06
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Seem to be limited even though paying for unlimited


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All,

Anyone on an unlimited plan being limited at all.

My downloads are being limited to around 230KB/s where its normally around 800-900 KB/s?
Standard User deleted
(deleted) Wed 24-Apr-13 23:44:10
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Re: Seem to be limited even though paying for unlimited


[re: deleted] [link to this post] 		 
Been working as it should for me since being connected, never seem to have any issues with speed
Standard User jelv
(knowledge is power) Thu 25-Apr-13 08:23:51
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Re: Seem to be limited even though paying for unlimited


[re: deleted] [link to this post] 		 
Have you tried disconnect/reconnect to see if it's better on a different gateway?

jelv

Plusnet user since November 2001


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Standard User hypertony
(committed) Thu 25-Apr-13 08:51:35
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Re: Seem to be limited even though paying for unlimited


[re: deleted] [link to this post] 		 
I think you're misunderstooding the 'Unlimited' terms.

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Standard User deleted
(deleted) Thu 25-Apr-13 11:07:07
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Re: Seem to be limited even though paying for unlimited


[re: hypertony] [link to this post] 		 
Hi MrED,

Our unlimited package is as it states, there's no speed restrictions.

If you can PM me your username I'll happily take a look at your line to see if there's anything amiss.

Regards,
Standard User narz
(member) Mon 13-May-13 12:19:34
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Re: Seem to be limited even though paying for unlimited


[re: deleted] [link to this post] 		 
Are you on the Fiber package? did you get to the bottom of this?
Standard User deleted
(deleted) Thu 25-Jul-13 16:31:42
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Re: Seem to be limited even though paying for unlimited


[re: deleted] [link to this post] 		 
Hi Chris

Sent PM

speeds are dire again

Cheers
Don
ISP Representative chrisparr
(isp) Thu 25-Jul-13 16:34:53
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Re: Seem to be limited even though paying for unlimited


[re: deleted] [link to this post] 		 
Unfortunately Chris is away for a few weeks now, can you PM me your details instead?

Chris Parr
Plusnet Support Team
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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