Plusnet no longer do Fibre in my area

I checked last week because I was reviewing my options and wanted to check again today and now Plusnet's website tells me that I can't get Fibre.

How does that work? Available one day, gone the next. Is this just an error with BT's database or something?

I'm waiting to get my MAC from BE, but I can only get it over-the-phone during "Working Hours", so I'll try again on Monday.

I just checked on BT Infinity's site and they say there that I can get Fibre. So I'm confused now.

Try the bt wholesale checker at https://www.btwholesale.com/includes/adsl/main.html

In reply to a post by Pyrii:

How does that work? Available one day, gone the next. Is this just an error with BT's database or something?

The other possibility is that you have been very unlucky and the cabinet has just filled up, but do the BT wholesale check first.

Thanks for the link:

WBC FTTC Up to 76.9 Up to 20 -- Available
WBC ADSL 2+ Up to 9 -- 7 to 10.5 Available
WBC ADSL 2+ Annex M Up to 9 Up to 1 7 to 10.5 Available
ADSL Max Up to 5.5 -- 4.5 to 8 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings
Fibre Multicast -- -- -- Available

I just rechecked on the plusnet website and it's finally offering me fibre again.

Estimated download speed:
77Mb
Estimated upload speed:
20Mb

Not bad considering at worst case (Tracing a path between BT manholes) I'm 175m to the cabinet.

I still need to get my MAC from BE and ask Plus.net some questions about the install and features

Edited by deleted (Sun 12-May-13 08:30:57)

I'm 175m to the cabinet.

Nice and close, but I would wager that the line goes straight out the end of your close, and doesn't dogleg right half way down.

In reply to a post by Zarjaz:

I'm 175m to the cabinet.

Nice and close, but I would wager that the line goes straight out the end of your close, and doesn't dogleg right half way down.

One of the other houses had to have their under-road wire replaced from the manhole. So I could see where the lines were coming in and heading out while I watched him redo the wires for the upper-end of the street. (I didn't have much else to do as my internet was out due to the re-wiring)

Apparently the end of the multi-line cable from the cabinet hadn't been terminated correctly so he had to re-splice the upper end of the street. But now my line quality has dropped since then :/

Edited by deleted (Sun 12-May-13 09:33:16)

Makes me wonder if Openreach quietly gives BT Broadband "the nod" when somewhere is enabled.

Have you been watching out for fibre to go live locally?

I asked an Openreach engineer in the last few days and he pointed out the 15-20 existing connections that were in the cabinet, so certainly there are some fibre users, but which ISP are they using? The checkers say different things at present... Zen says "Fibre Optic Broadband is scheduled to be available to order on this line by 30/06/2013.", BT Infinity says "Fibre optic broadband is estimated to be in your area between May 2013 and June 2013."

photo (engineer holding the wires going from fibre patch panel {right-most block} to the POTS wiring going out to homes/shops).

Fibre went live last year in about December I think. But with BE being sold off and being fed up with being connected to a faulty router at the exchange they refuse to fix, while paying £18pm for the privilege, I'm looking to move away. But Plusnet's pricey install fees and other hidden charges are putting me off

If you get the phone too it's free installation.

In reply to a post by Pyrii:

... other hidden charges are putting me off

What hidden charges? They are obviously so hidden that I've never been charged any!

A fiver router?

In reply to a post by XRaySpeX:

A fiver router?

Which they make perfectly plain!

In reply to a post by kasg:

In reply to a post by XRaySpeX:

A fiver router?

Which they make perfectly plain!

Same with the line rental so far as I can see. It does say "from ...".