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Standard User Stanman_24
(knowledge is power) Mon 17-Jun-13 10:28:26
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Recent increase in Ping


[link to this post]
 
Sorry to moan guys but I have noticed a 10ms increase in ping to websites such as bbc.co.uk

use to be in mid teens but now mid 20's tongue

the increase seems to be starting from 3rd hop

Target Name: www.bbc.co.uk
IP: 212.58.246.93
Date/Time: 17/06/2013 10:27:48 to 17/06/2013 10:27:55

1 2 ms 2 ms 2 ms 2 ms 5 ms 2 ms 2 ms 2 ms home.gateway.home.gateway [192.168.1.254]
2 15 ms 15 ms 14 ms 15 ms 15 ms 15 ms 20 ms 14 ms lo0-central10.ptw-ag03.plus.net [195.166.128.197]
3 24 ms 29 ms 25 ms 25 ms 25 ms 24 ms 24 ms 25 ms link-a-central10.ptw-gw01.plus.net [212.159.2.152]
4 24 ms 25 ms 25 ms 25 ms 24 ms 24 ms 24 ms 24 ms xe-7-2-0.ptw-cr01.plus.net [212.159.1.20]
5 24 ms 24 ms 25 ms 25 ms 24 ms 24 ms 24 ms 24 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
6 * * * * * N/A N/A N/A [-]
7 26 ms 25 ms 26 ms 29 ms 24 ms 25 ms 25 ms N/A ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
8 26 ms 26 ms 28 ms 26 ms 26 ms 26 ms 26 ms N/A [132.185.255.164]
9 25 ms 24 ms 25 ms 26 ms 29 ms 25 ms 25 ms N/A bbc-vip014.cwwtf.bbc.co.uk [212.58.246.93]

Ping statistics for www.bbc.co.uk
Packets: Sent = 7, Received = 7, Lost = 0 (0.0%)
Round Trip Times: Minimum = 24ms, Maximum = 29ms, Average = 25ms

KRO BCFC smile

BQM

Edited by Stanman_24 (Mon 17-Jun-13 10:29:09)

Standard User XRaySpeX
(eat-sleep-adslguide) Mon 17-Jun-13 15:01:05
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Re: Recent increase in Ping


[re: Stanman_24] [link to this post]
 
DLM has changed connection from Fast Path to Interleaved. Nowt you can do about it.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User uno
(knowledge is power) Mon 17-Jun-13 15:19:15
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Re: Recent increase in Ping


[re: XRaySpeX] [link to this post]
 
Not so sure....

The router to the gateway is 14ms which is quite normal for fastpath, unlikely to be interleaved, and then within their own network (ISP), it increases by 10~ms.

Matt

uno Broadband
t: 0808 221 8642
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host


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Standard User Stanman_24
(knowledge is power) Mon 17-Jun-13 22:30:45
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Re: Recent increase in Ping


[re: uno] [link to this post]
 
exactly

KRO BCFC smile

BQM
Standard User Chrysalis
(legend) Tue 18-Jun-13 00:56:04
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Re: Recent increase in Ping


[re: uno] [link to this post]
 
are you sure?

14ms to gateways is high, some isps can get the user to london for under 10ms over 100miles.

my gateway (on diff isp) is 5ms.

BT Infinity 2 Since Dec 2012
Standard User RobertoS
(sensei) Tue 18-Jun-13 01:11:54
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Re: Recent increase in Ping


[re: Chrysalis] [link to this post]
 
My base latency on fast path with IDNet was 13ms. On moving to PlusNet it stayed the same for a while then went up to 21ms when interleaving was turned on.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 53.4/16.8Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User uno
(knowledge is power) Tue 18-Jun-13 01:24:25
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Re: Recent increase in Ping


[re: Chrysalis] [link to this post]
 
Yes. Such low latency depends on your locality too.

The key was in the OPs original post where he said latency has gone up 10ms and is now mid-20s, which if you review the trace, shows 14ms on the second hop (gateway) increasing by around 10ms on the third hop which then remains 25~ throughout.

This shows the increase is within the PN network, not the line, otherwise second hop would have the increase too.

Matt

uno Broadband
t: 0808 221 8642
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host
Standard User deleted
(deleted) Tue 18-Jun-13 08:26:22
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Re: Recent increase in Ping


[re: Stanman_24] [link to this post]
 
Possibly restricted to that gateway?

Mine is fine (though this is from an ADSL2+line):

$ tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.246.91]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    15 ms    13 ms    13 ms  lo0-central10.pcl-ag01.plus.net [195.166.128.182]
  3    13 ms    12 ms    12 ms  link8-central10.pcl-gw02.plus.net [84.93.249.14]
  4    12 ms    12 ms    12 ms  194.core.access.plus.net [212.159.0.194]
  5    12 ms    12 ms    12 ms  ae2.pcl-cr01.plus.net [195.166.129.6]
  6    14 ms    11 ms    13 ms  ae1.ptw-cr01.plus.net [195.166.129.0]
  7    12 ms    12 ms    11 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  8     *        *        *     Request timed out.
  9    14 ms    43 ms    13 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
 10    13 ms    16 ms    13 ms  132.185.255.164
 11    13 ms    13 ms    13 ms  bbc-vip012.cwwtf.bbc.co.uk [212.58.246.91]

Trace complete.
Standard User kasg
(fountain of knowledge) Tue 18-Jun-13 09:25:12
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Re: Recent increase in Ping


[re: deleted] [link to this post]
 
Mine is very similar to yours and I'm on the same gateway as the OP:

Text
1
23
45
67
89
1011
1213
1415
Tracing route to bbc.co.uk [212.58.253.67]
over a maximum of 30 hops: 
  1    <1 ms    <1 ms     1 ms  zyxel.com [192.168.1.2]  2    13 ms    13 ms    13 ms  lo0-central10.pcl-ag03.plus.net [195.166.128.184]
  3    12 ms    12 ms    12 ms  link9-central10.pcl-gw01.plus.net [84.93.249.80]  4    12 ms    12 ms    12 ms  200.core.access.plus.net [212.159.0.200]
  5    12 ms    12 ms    12 ms  ae1.ptw-cr01.plus.net [195.166.129.0]  6    12 ms    12 ms    12 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  7     *        *        *     Request timed out.  8    13 ms    13 ms    13 ms  ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
  9    14 ms    13 ms    13 ms  132.185.255.156 10    14 ms    13 ms    14 ms  www-vip.cwwtf.bbc.co.uk [212.58.253.67]
 Trace complete.


Kevin

plusnet Unlimited Fibre - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User deleted
(deleted) Tue 18-Jun-13 10:14:39
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Re: Recent increase in Ping


[re: kasg] [link to this post]
 
If that's your trace, you aren't on the same gateway. OP is on a ptw gateway, that trace shows PCL.

(I'm having a look at what's caused that change)
Standard User kasg
(fountain of knowledge) Tue 18-Jun-13 10:33:59
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Re: Recent increase in Ping


[re: deleted] [link to this post]
 
Oh yes, wondered why the IP address was different, kept staring at it, still didn't spot the obvious!

Kevin

plusnet Unlimited Fibre - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User Stanman_24
(knowledge is power) Tue 18-Jun-13 20:06:45
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Re: Recent increase in Ping


[re: deleted] [link to this post]
 
appreciate it as Iike to boast about my ping in blops2 etc

KRO BCFC smile

BQM
Standard User Chrysalis
(legend) Tue 18-Jun-13 21:08:01
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Re: Recent increase in Ping


[re: deleted] [link to this post]
 
that looks to me odd.

it seems plusnet have their gateways located close to london as is 1ms between your gateway and the bbc. or you are located in london?

BT Infinity 2 Since Dec 2012
Standard User RobertoS
(sensei) Tue 18-Jun-13 23:21:13
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Re: Recent increase in Ping


[re: Chrysalis] [link to this post]
 
Looks like -2ms to me?
6    14 ms    11 ms    13 ms  ae1.ptw-cr01.plus.net [195.166.129.0]
7    12 ms    12 ms    11 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]


My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 53.4/16.8Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User timl
(member) Wed 19-Jun-13 08:19:23
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Re: Recent increase in Ping


[re: RobertoS] [link to this post]
 
On my FTTC line I've noticed Plusnet pings go up by about 2-3ms. It coincided with the upgrades to their gateways and traffic management upgrades.

Plusnet unlimited FTTC
Standard User deleted
(deleted) Wed 19-Jun-13 13:22:46
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Re: Recent increase in Ping


[re: Chrysalis] [link to this post]
 
In reply to a post by Chrysalis:
it seems plusnet have their gateways located close to london as is 1ms between your gateway and the bbc. or you are located in london?

Plusnet's gateways are indeed all in London - with feeds off 3 different BT exchanges (Colindale, Faraday, Stepney, all visible on the network performance graphs)

The gateways are, I believe located in 3 different London locations:
ptw - Telehouse West
ptn - Telehouse North
pcl - City Lifeline

I think this diagram is fairly current.

The location of the gateway is seen in the first non-local hops of the traceroute. In my case, the connection is pcl-ag03:
In reply to a post by kasg:
1 <1 ms <1 ms 1 ms zyxel.com [192.168.1.2]
2 13 ms 13 ms 13 ms lo0-central10.pcl-ag03.plus.net [195.166.128.184]


However, it does have to be said that this particular traceroute was done from a location in Surrey, so not too far from London either.
Standard User Chrysalis
(legend) Wed 19-Jun-13 17:12:14
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Re: Recent increase in Ping


[re: deleted] [link to this post]
 
ok thanks, so yeah its different to how bt operates its own service then.

eg. here is my trace, notice a low latency to my gateway. but then higher overall latency than yours. is always a big jump to the ealing hop.

1 <1 ms <1 ms <1 ms home.gateway [192.168.1.253]
2 5 ms 5 ms 5 ms bt.gateway [217.32.144.166]
3 6 ms 6 ms 5 ms bt.internal [217.32.144.190]
4 8 ms 8 ms 7 ms bt.internal [213.120.181.58]
5 7 ms 7 ms 7 ms 217.41.169.213
6 9 ms 9 ms 8 ms bt.internal [217.41.169.109]
7 8 ms 7 ms 7 ms 109.159.251.235
8 16 ms 16 ms 15 ms core2-te-0-13-0-11.ealing.ukcore.bt.net [109.159
.251.173]
9 15 ms 16 ms 14 ms peer2-xe9-1-0.telehouse.ukcore.bt.net [109.159.2
54.114]
10 18 ms 18 ms 16 ms 194.74.65.42
11 * * * Request timed out.
12 * * * Request timed out.
13 15 ms 15 ms 17 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
14 18 ms 18 ms 18 ms 132.185.255.140
15 16 ms 16 ms 16 ms www-vip.telhc.bbc.co.uk [212.58.251.195]

BT Infinity 2 Since Dec 2012
Standard User deleted
(deleted) Wed 19-Jun-13 18:10:17
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Re: Recent increase in Ping


[re: Chrysalis] [link to this post]
 
That's the experience here, too, when running a Huawei DSLAM on the bench.

The ping response from the PPP "gateway" (surely we should call this an aggregator or access concentrator?) was a minimum of 4ms. That was with the DSL connection placed on a fast path with Forward Error Correction disabled.

The ping time was measured with the "gateway" server connected directly to the DSLAM upstream port by a two metres gbE patch cable. So no issues of geographical distance adding latency. Just the packet processing overheads of the DSLAM itself, and the fast PPP server.

cheers, a

Edited by deleted (Wed 19-Jun-13 21:12:15)

Standard User deleted
(deleted) Wed 19-Jun-13 20:56:40
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Re: Recent increase in Ping


[re: Chrysalis] [link to this post]
 
I wonder if the differences are explained by BT running their service as pure WBC, while Plusnet are using a WBMC infrastructure.

All those "bt.gateway" and "bt.internal" timings would then be part of their (BT Retail) WBC infrastructure, in passing back from the individual exchanges to the "ukcore" section.

Meanwhile for Plusnet, the equivalent WBMC infrastructure (owned by BT Wholesale) stays invisible to the IP layer, so gets no individual ping timing until passing back into Plusnet's own infrastructure.
Standard User Chrysalis
(legend) Thu 20-Jun-13 00:53:03
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Re: Recent increase in Ping


[re: deleted] [link to this post]
 
all those ips at the start have no rdns, I set the hostnames in my hosts file to stop tracert taking an age to progress. Ocassionally tho as you can see new ip's popup that I havent got in my hosts file.

But yeah basically between you and telehouse you dont see the hops on plusnet, whilst I do on BT.

BT Infinity 2 Since Dec 2012

Edited by Chrysalis (Thu 20-Jun-13 00:53:16)

Standard User Stanman_24
(knowledge is power) Fri 21-Jun-13 23:36:15
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Re: Recent increase in Ping


[re: Stanman_24] [link to this post]
 
any updates guys ?

KRO BCFC smile

BQM
Standard User Stanman_24
(knowledge is power) Wed 03-Jul-13 17:10:13
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problem solved !


[re: Stanman_24] [link to this post]
 
found it to be devolo firmware I flashed to my solwise home plugs that caused the 10 ms spike

strange how the ms increase was not reflected until the 3rd hop

sorry for wasting your time guys !

KRO BCFC smile

BQM
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