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Wouldn't it be an idea to warn customers of the long delay or even better keep the old DD in place until the new one is processed in that case?
Keef- Dartford Kent UK - Plusnet via Siemens Gigaset SE587
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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So, no snail mail for Plusnet, or most organisations these days I imagine.
So why does it take so long?
Keef- Dartford Kent UK - Plusnet via Siemens Gigaset SE587
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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I expect the main holdup is at the banks.
When I spoke to my bank about my Plusnet DD they gave me a code that said it had all been dealt with by the 6th, but Plusnet still wanted more time. I still don't know why.
Keef- Dartford Kent UK - Plusnet via Siemens Gigaset SE587
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Wrong thread! That's probably why he deleted his post! Please read from the top  .
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 53.4/16.8Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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That's probably why he deleted his post!
Still there on my system; perhaps it's just cached?
edit: Looks like he deleted a post further down.
Keef- Dartford Kent UK - Plusnet via Siemens Gigaset SE587
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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I too failed to spot the wrong thread issue till just before I pointed it out.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 53.4/16.8Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Edited by RobertoS (Fri 21-Jun-13 23:44:47)
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I sometimes wonder if it is worth getting these emails?
I seem to spend quite a bit of time reading and deleting them; the person who sends/drafts them must have a full time job just doing that with lots of staff doing the actual maintenance!
I signed up for these emails - and just delete them on arrival. Problem is, I can't remember where to turn them off!
Help!
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I'm sure there was a link further up the thread.
Then again maybe that was just to turn on. Turn off might be somewhere else?
Keef- Dartford Kent UK - Plusnet via Siemens Gigaset SE587
Previously - Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream,
Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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My own setup is via RSS, so I would just delete the feed from my e-mail client.
If it's the e-mail version, try:
http://usertools.plus.net/status/email.php
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