Technicolour router wifi issue?

The wi-fi turns on automatically for some reason.
I know it was off 100% then i looked at the router and it's there flashing away.

Do you save config after disabling it?

No, this is from holding the button down on the box...now you're going to tell me it's sleep mode till something connected asks for a connection, i feel.

That is how I thought it worked - obviously I thought wrong
Try shutting it off using the web interface
Go to Router then click on WLAN: Plusnet Wireless etc, then click on Configure and uncheck it

Edited by deleted (Mon 01-Jul-13 20:52:02)

Yeah thanks i can do it that way but the wi-fi button seems to over-ride that will double check as son is watching a film and i want a peaceful night

Turned it off via the web interface, but i can turn it on via the button on the router.

Edited by deleted (Tue 02-Jul-13 07:23:52)

Remove the router and put it under your bed?

lol

the problem is the button isn't being pressed and the wifi turns on

It can't if it isn't plugged in.

Anyway, I thought the problem was that pressing the button overrides turning wireless off in the GUI. It would be quite an amazing router that could turn its wireless on for your son if it is not powered up, has the wireless turned off in the GUI and he can't get at the button.

How long is this film he's watching?
How old is he?
How does it stop you sleeping?

There must be some solution!

Lol it's always plugged in
The button does override the gui.no point even opening it.

It's not a problem of him not watching it or his age (16) or stops me from sleeping he his a good lad tbh.

It's the fact the wifi gets turned on when no gui or the button pressed.

Hi there,

You could always check the router logs in the GUI to see if there's any events there that might shed any light on what's happening?

If there's nothing in the GUI, telnet into the router and hit CTRL-Q, that'll dump the debug log which should show pretty much everything that's happened.

Hope there's something there that gives us a clue?

What happens if you change the router admin username and password? Is its own firewall turned on?

In reply to a post by LEEEVANS69:

Turned it off via the web interface, but i can turn it on via the button on the router.

Hang on!

Why press the button once it is off in the GUI?

Why not use a router where you can set a Wi-Fi schedule, where wireless switches off at a certain time at night and switches on again in the morning automatically. Even an old B.T. Homehub will do that. Then add Eco+ dect phones if you really care about the health of your family. Worth a watch if you have 90 mins to spare, you may never use Wi-Fi or un-corded phones again. http://www.youtube.com/watch?v=y45_dxd-Jxk

I don't think he's worried about what his family is doing, merely the fact the wireless appears to switch itself on with no user action to cause it.

However, we haven't really established that it does. The nearest we got was that if he turns it off in the GUI then pressing the button turns it on again.

Either way Wi-Fi is bad. He would be better off with the dreaded Homeplugs and control anything he wants on or off at certain times via mac or IP filtering.

In reply to a post by orbrey:

Hi there,

You could always check the router logs in the GUI to see if there's any events there that might shed any light on what's happening?

If there's nothing in the GUI, telnet into the router and hit CTRL-Q, that'll dump the debug log which should show pretty much everything that's happened.

Hope there's something there that gives us a clue?

pm'd you with the log thanks

In reply to a post by RobertoS:

What happens if you change the router admin username and password? Is its own firewall turned on?

he wouldn't have a clue to access the router

Yes firewall on

In reply to a post by RobertoS:

I don't think he's worried about what his family is doing, merely the fact the wireless appears to switch itself on with no user action to cause it.

However, we haven't really established that it does. The nearest we got was that if he turns it off in the GUI then pressing the button turns it on again.

Spot on,

So who presses the button and why?

Who apart from you needs to access the admin area of the router?

I honestly can't understand what the issue is. Your son apparently isn't going to press the button, so who is? If the button isn't pressed and wireless is turned off in the GUI then it isn't going to turn itself on.

There has to be something being done by someone, or there is something you haven't told us that is worrying you.

My suggestion about changing the admin username and password was in case someone, somehow is getting into it from outside - either directly or possibly even via a Trojan on one of your machines.

This is it, no-one is.

No-one has access to the admin password changed to one only i know

Yes i understand how mad it sounds but this is what's happening

lol there is nothing i haven't told, the logs have been seen by plusnet via this thread (via pm)
No Trogan either.
Just going to keep an eye on it and put it in a better place to see if/when the wifi button is on/flashing.

Have you checked the router up time after the wireless has reenabled? Just wondering if it is following some sort of disconnect/reboot?

No, but thanks for the thought will check if/when it does it again.

Have you done a Factory reset on it? (While it's on, gently but firmly press the end of an opened up paper clip into the Reset hole and hold the switch in there down 5-10 seconds until the lights on the router start to flash).

I did recently when i had a connection problem, not since.

Done it again pm sent to orbrey with the log.

Ok the router is doing this again, the mac code is my sons phone.
The wi-fi is turned off at night the phone keeps trying to connect when his wi-fi is switched on, on his phone.
It made numerous requests to join the closed wi-fi and by the morning the wi-fi was flashing on the router.
He turned his wifi off over night and obviously couldn't try t connect and the router light for wi-fi was off, as it should be.

Plus net said previously this can't happen.

I wonder if it has anything to do with the change of day/date at midnight?

In reply to a post by eckiedoo:

I wonder if it has anything to do with the change of day/date at midnight?

It tries various times though the night.

Acknowledging that it tries at various times; but is there any commonality in when the WiFi actually switches on?

For example, is it always in the first hour after midnight?

Or is it truly scattered, from minutes after you switch the WiFi off in the evening, to some time just before you notice it is back on? Difficult!

Could there be some external stimulus, such as a timer switching on heating?

No various times throughout the night.
No heating is off during the night

Seems a very strange one, I've flagged this up with our products team and we have no answer for it.

Is it 100% not being turned on by your son late at night/early morning?

In reply to a post by chrispurvey:

Seems a very strange one, I've flagged this up with our products team and we have no answer for it.

Is it 100% not being turned on by your son late at night/early morning?

Hi Chris nope 100% it's not.

Post deleted by 4M2

In reply to a post by RobertoS:

Have you done a Factory reset on it? (While it's on, gently but firmly press the end of an opened up paper clip into the Reset hole and hold the switch in there down 5-10 seconds until the lights on the router start to flash).

Sometimes a factory reset with some TG firmware can cause the wireless to be on by default without encryption and for the firewall to be off - it's always wise to go into the GUI and check/reconfigure the settings after a factory reset.

One can change that though by telneting the router and changing a few settings, not forgetting the saveall command of course. Might be worth while for the OP to telnet the router and check some of the settings since his wireless issue seems very odd?

It has been reset and the password changed from the standard one issued.

The sons phone is obviously allowed on the network.

If he turns his wi-fi off there is no problem, no other wi-fi device tries to access it.
Tonight we will have his phone down here, over night, turn off the wi-fi on th box and see what logs there are in the morning.

It might be possible to disable the wireless button on the router via a CLI command and that might cure the problem...wireless on and off could only then be done from the router's GUI...

If not a replacement router from Plusnet may be the best bet since yours does appear to be faulty?

In reply to a post by 4M2:

It might be possible to disable the wireless button on the router via a CLI command and that might cure the problem...wireless on and off could only then be done from the router's GUI...

Are you able to try this?

If you've no joy then I think we need to get another one out to you.

It never did it last night, see if it does it again.

and it did it again i'll send Chris the logs off the router via pm.

I've dropped a reply to your PM.

Thanks Chris

I've dispatched one today for you.

In reply to a post by chrispurvey:

I've dispatched one today for you.

Thanking you

First night with new router and all seems well.

Let us know if anything changes.

Happened again wi-fi was off and it turned it's self on sent log to Chris again.