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Standard User goatty2
(member) Sun 18-Aug-13 20:55:38
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skygo


[link to this post]
 
I was trying to watch a film on skygo and had to give up due the amount of buffering.
anyone else having problems.
speed
21.28 down 4.94 up ping 26
Standard User wingco1
(legend) Sun 18-Aug-13 21:17:13
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Re: skygo


[re: goatty2] [link to this post]
 
What film?
Standard User goatty2
(member) Sun 18-Aug-13 22:00:40
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Re: skygo


[re: wingco1] [link to this post]
 
the dark knight rises


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Standard User deleted
(deleted) Mon 19-Aug-13 07:52:26
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Re: skygo


[re: goatty2] [link to this post]
 
no I watched that early sunday morning it did stutter once but I am on a long adsl2+ connection 5174 kbps sync
Standard User WelshWArrior
(experienced) Mon 19-Aug-13 08:13:39
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Re: skygo


[re: deleted] [link to this post]
 
Yes I've been suffering the same buffering - absolute nightmare at the moment frown

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PlusNet ADSL2+ Unlimited.
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Standard User goatty2
(member) Mon 19-Aug-13 10:24:47
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Re: skygo


[re: deleted] [link to this post]
 
I didn't have as much buffering when on adsl2+ llu with o2 at 8340 dowload at same time of night
Standard User deleted
(deleted) Mon 19-Aug-13 10:29:42
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Re: skygo


[re: WelshWArrior] [link to this post]
 
This just at certain times of the day? Don't use Sky Go that often myself but can give it a blast tonight if people think there may be a problem somewhere?

Regards,
Standard User WelshWArrior
(experienced) Mon 19-Aug-13 10:35:59
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Re: skygo


[re: deleted] [link to this post]
 
Hi Bob

For me, I've tried 3 times over the last week or so and it's always been between 7pm and 11pm.

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PlusNet ADSL2+ Unlimited.
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Standard User goatty2
(member) Mon 19-Aug-13 11:30:59
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Re: skygo


[re: deleted] [link to this post]
 
just watched a film on skygo and had no problems this morn.
will try again tonight to see if it happens again
Standard User deleted
(deleted) Mon 19-Aug-13 14:30:18
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Re: skygo


[re: WelshWArrior] [link to this post]
 
In reply to a post by WelshWArrior:
For me, I've tried 3 times over the last week or so and it's always been between 7pm and 11pm.

I'll give it a go tonight in which case although my connection is pretty rapid so not sure if I'll be able to replicate. Least I can do is make sure the traffic classification etc. is correct.

Regards,
Standard User WelshWArrior
(experienced) Mon 19-Aug-13 14:36:05
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Re: skygo


[re: deleted] [link to this post]
 
Thanks Bob - I look forward to seeing what happens wink

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PlusNet ADSL2+ Unlimited.
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Standard User adslmax
(knowledge is power) Mon 19-Aug-13 16:46:38
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Re: skygo


[re: WelshWArrior] [link to this post]
 
Sky Go buffering is nothing to do with Plusnet line. It was Sky technology problem issues with silverlight as it was saying over sky users forum.

I had skygo, still buffering with Plusnet ADSL2+ and Virgin Media cable and 3G mobile. So, it nothing to do with Plusnet end.

plusnetADSL2+15.7 Meg
Standard User WelshWArrior
(experienced) Mon 19-Aug-13 20:24:50
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Re: skygo


[re: adslmax] [link to this post]
 
I'm positive it's nothing to do with Silverlight - I'm using it on an Android Tablet and there ain't no Silverlight on that. It's definitely my line or PlusNet's end.

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PlusNet ADSL2+ Unlimited.
Speedtest
Standard User goatty2
(member) Mon 19-Aug-13 21:14:30
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Re: skygo


[re: WelshWArrior] [link to this post]
 
just watched the same film at same time on same computer and still a bit buffering but nowhere near as bad as last night.
Standard User WelshWArrior
(experienced) Mon 19-Aug-13 23:59:58
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Re: skygo


[re: goatty2] [link to this post]
 
Yeah same here - just gonna wait to see what happened when Bob tried tonight.

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PlusNet ADSL2+ Unlimited.
Speedtest
Standard User deleted
(deleted) Thu 22-Aug-13 17:07:16
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Re: skygo


[re: WelshWArrior] [link to this post]
 
Bob did manage to try this, we just in the process of sifting through the gathered data.
Standard User deleted
(deleted) Sat 24-Aug-13 12:32:51
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Re: skygo


[re: deleted] [link to this post]
 
I'd be interested in hearing sometimes have issues too on fibre
Standard User goatty2
(member) Sun 25-Aug-13 21:36:36
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Re: skygo


[re: deleted] [link to this post]
 
i had a look on sky website and there are lots of complaining about buffering.
but found something in their help files about silverlight. said if you go into silverlight file and goto aplication storage and delete sky go and make sure box at the bottom is ticked and click ok reboot and run sky go again.
since i done it only had one buffering in middle of film.
at least you can watch film now
Standard User adslmax
(knowledge is power) Tue 27-Aug-13 04:20:15
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Re: skygo


[re: goatty2] [link to this post]
 
I told them it was silverlight issues, no ones believe me.

plusnetADSL2+15.7 Meg
Standard User WelshWArrior
(experienced) Tue 27-Aug-13 14:13:33
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Re: skygo


[re: adslmax] [link to this post]
 
It's not Silverlight with me - it happens on my Android Tablet which doesn't use Silverlight!!

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PlusNet ADSL2+ Unlimited.
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Standard User adslmax
(knowledge is power) Tue 27-Aug-13 14:15:50
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Re: skygo


[re: WelshWArrior] [link to this post]
 
In reply to a post by WelshWArrior:
It's not Silverlight with me - it happens on my Android Tablet which doesn't use Silverlight!!


No problem here with Android Sky Go with plusnet ADSL2+. (can't comment on fibre thought)

plusnetADSL2+15.7 Meg
Standard User deleted
(deleted) Tue 27-Aug-13 17:44:41
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Re: skygo


[re: deleted] [link to this post]
 
In reply to a post by chrispurvey:
Bob did manage to try this, we just in the process of sifting through the gathered data.

I didn't have any problems. Left content running for a good few hours via my desktop during the busiest period of the evening. Checking a capture of the traffic I can't see anything untoward and it's all classified correctly.

Regards,
Standard User goatty2
(member) Sat 31-Aug-13 10:36:50
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Re: skygo


[re: deleted] [link to this post]
 
had a few problems last night
error codes 110 had about 4
also a lot of buffering
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