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deleted
(deleted) Tue 27-Aug-13 12:09:54

Cancel without any charge

[link to this post]

I got an email today about a price increase. Tucked under the small print was a paragraph saying I could cancel without any early repayment charges. And so I did.

If, as a result of the changes in this email, you decide to terminate your affected service(s), you may do so without incurring the Early Termination Charge(s) that may otherwise be payable. If you wish to exercise this right you must contact us within 10 days of receiving this notification. You will still be liable for service charges up to the date of termination.

deleted
(deleted) Tue 27-Aug-13 13:02:33

Re: Cancel without any charge

[re: deleted] [link to this post]

Its fine if you have somewhere better to go to...

RobertoS
(sensei) Tue 27-Aug-13 17:35:32

Re: Cancel without any charge

[re: deleted] [link to this post]

Did you ask for a MAC?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 51.8/16.8Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.}

deleted
(deleted) Tue 27-Aug-13 17:49:25

Re: Cancel without any charge

[re: RobertoS] [link to this post]

In reply to a post by RobertoS:
Did you ask for a MAC?

Good question because the cessation fee still applies unless you migrate to another ISP.

Regards,

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