Fibre wait yawn

I've still got a holding date of 31-Mar-14 on the Openreach site (it changes every year, shifting from 31-Mar-12 to 31-Mar-13 to 31-Mar-14). There's a message below it saying:
"FTTC is currently not available on this cabinet due to following reasons:- Sorry it's taking us longer than planned to get your cabinet ready for service. Please bear with us."

Have I got any options at all (if I want to go faster than ADSL)?

A second ADSL line and bond them.

If you've no Virgin Media cable available and no fixed line wireless solutions that's about it.

Why is this in the Plusnet forum?

Maybe the OP has migrated to Plusnet and not updated their sig ?

Correct changed my sig now

I mean, there's no point hassling PlusNet, obviously. Is there any point trying to get hold of Openreach? Or are they not customer-facing?

They are not customer-facing but see http://www.superfast-openreach.co.uk/faq/

If you have any questions that are not covered by the above frequently asked questions, please e-mail them to [email protected] and include your telephone number and full address details.

Edited by kasg (Wed 18-Sep-13 09:16:09)

Openreach's customers are the ISPs/SPs/CPs. Not end users. They treat most of their customers petty badly, which doesn't help even the good ISPs help us .

I think it time for Openreach should deal directly with the customer end, not the ISP. I don't know why all the fuss that Openreach cannot speak to the customer end. Pretty bad.

If OpenReach had to deal with customers directly they'd spend all their time responding to stupid unnecessary requests for SNR resets, changes of target noise margin etc. and even less time dealing with actual problems. Having the ISPs etc front-ending filters out the stupid requests.

(I'm just thinking of a case on the Plusnet Community forums where someone asked for their target noise margin to be set to 2dB! )

Edited by jelv (Wed 18-Sep-13 13:53:48)