Local Loop or ISP

Have noticed unexpected high levels of packet loss during periods when I least expect it !, i.e late morning and early afternoon

my snr levels drop to around 2db then rise again in sync with disappearance of packet loss

have done 17070 and cannot hear anything resembling noise on my line

was wondering if it is local or isp related !

http://www.thinkbroadband.com/ping/share/f2b4bb2f0aa...

Is it always the same time?

no
could be like 9-10am

Are there anything items in your house that come on around that time?

i use homeplugs

I wouldn't imaging that to cause an issue just for a small period of time.

I've tested your line and checked for any issues at your exchange and everything is coming out ok.

How often is this happening, it may also be worth bypassing the homeplugs if possible?

hmm bout once a day, been synced for 24 days now

BiPAC 7800N
Host Name home.gateway
System Up-Time 33 Day(s) 16 Hour(s)
Current Time Fri Oct 25 12:59:55 2013
Hardware Version Annex A
Software Version 1.06h
MAC Address 08:76:ff:d3:02:c2
LAN IPv6 Address fe80::a76:ffff:feb9:d63a/64

Physical Port Status
Ethernet
EWAN Down
ADSL Up 1024 / 17459 kbps
Wireless
WAN -- IP TV / VOD applications: 0
Port Protocol VPI/VCI Operation Connection IP Address Netmask Gateway Primary DNS
ADSL PPPoA 0/38 24 Day(s) 09:44:50 80.229.157.*** 255.255.255.255

Has it done it from Day 1?

Phone calls; washing machine; central heating cutting in and out; same with fridges and freezers; dishwasher; games consoles or any other family use out of sight; exercise/fitness equipment at home or next door; Sky or other "TV box" usage; local radio ham? And any more I've missed.

hmm local interference

Do you mean you've found that's what it is, or just that I've only listed local?

If the latter, that's because those are the ones you can fairly easily check and eliminate as a first step. Looking for anything remote occurring on a intermittent basis is going to be a real pig, not to be undertaken without making sure it is a remote problem.

If lots of people on PlusNet were getting it, then it could be something faulty there, but so far as we know they aren't. It's particular to your line.

no I haven't found it

educated guess

omg someone has reset my adsl connection after 24 days

Oct 25 16:46:47 user kernel: Line 0: ADSL link down
Oct 25 16:46:47 user syslog: tc qdisc del dev ppp_0_0_38_1 root 2>/dev/null
Oct 25 16:46:49 daemon pppd[1054]: Terminating connection due to link down.
Oct 25 16:47:10 user kernel: Line 0: xDSL G.994 training
Oct 25 16:47:20 user kernel: Line 0: ADSL G.992 started

I've just been running a dew further tests that may have caused this to see if there was anything more underlying.

Sorry for prior warning to seeing if anything came up which unfortunately it didn't.

I thought the letters in your signature might be an amateur radio call sign which could have explained it!

Someone in CS told me (think it was last year) that they (Plus.Net) routinely disconnect around every 7 to 10 days. Not sure if it is correct. Seemed odd to me, but not impossible.

Rubbish - doesn't happen
My current up time is 17 days 4 hours

EDIT - I should keep my mouth shut
Just had a resync with the exchange - weather related probably as it is a bit rough down here at present
Will need to resync tomorrow to get the speed back up again

Edited by deleted (Sat 26-Oct-13 18:59:07)

I've managed continuous connections measured in months before now and I've seen posts from other people saying the same.

happening again m8

Hi there,

Dropped 3pm yesterday and then at quarter to midnight the night before, 4 days before that so I wouldn't have said it's anything to worry about unless it's lowered your speeds or keeps happening. Well worth keeping an eye on things though, and if you can think of any possible sources of interference that were working or turned on/off at those times they may be worth investigating.