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Standard User deleted
(deleted) Thu 19-Dec-13 14:21:51
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Moving to Plusnet Questions


[link to this post]
 
Hi there I am thinking of moving over to plusnet from O2 and was looking at Unlimited Broadband and would like to know if it's

"Truly Unlimited broadband" and if there is any throttling and do you block/throttle P2P.

Also how does Traffic prioritisation work.

Is the router still the 582n or is it a different router.

Thanks for any help.

Edited by deleted (Thu 19-Dec-13 14:39:35)

Standard User jelv
(knowledge is power) Thu 19-Dec-13 14:49:46
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
There's no limits, FUP or anything else that limits the total throughput of your line.

Traffic management prioritises the traffic so that when you are maxing out the line things like VoIP, gaming and streaming are given higher priority. So thrashing your line to death with P2P downloads won't affect the higher priority traffic.

Router is still the 582n. It's absolutely fine for wired connections, but many people have issues with it's wireless performance.

jelv

Plusnet user since November 2001 - not sure for how much longer
Standard User RobertoS
(sensei) Thu 19-Dec-13 15:03:50
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
Adding to jelv's post, a detailed explanation of the traffic prioritisation.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.


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Standard User deleted
(deleted) Thu 19-Dec-13 15:10:05
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Re: Moving to Plusnet Questions


[re: RobertoS] [link to this post]
 
Thanks for the help people, will sign up in abit smile, another stupid question but whats the upload speed like ?

Edited by deleted (Thu 19-Dec-13 15:14:20)

Standard User RobertoS
(sensei) Thu 19-Dec-13 15:16:42
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
I went from O2 to IDNet in Feb 2011 to get FTTC, long before the takeover, because of IDNet's high reputation.

No complaints about them, but at the end of my 12 month term with them moved to Plusnet on cost grounds, and see no difference whatsoever in the quality of the FTTC.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Thu 19-Dec-13 15:21:00
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
slow by default
you need to request that the upload speed is uncapped for which there is no charge and can be done over night
upload speed will either be 888kbps approx if upstream is interleaved and up to about 1100kbps if not depending on the line length
you can request interleaving is turned off
Standard User deleted
(deleted) Thu 19-Dec-13 15:25:16
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
So it's better to have upload speed uncapped and leave interleaving on then ?
Standard User deleted
(deleted) Thu 19-Dec-13 15:28:12
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
Most times the upstream isn't interleaved by default
With my line it needs to be because otherwise I get too many resyncs.
This is because I have a moderately long and rather poor quality line
Standard User deleted
(deleted) Thu 19-Dec-13 15:31:24
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
oh, thanks for that smile
Standard User deleted
(deleted) Thu 19-Dec-13 16:06:56
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Re: Moving to Plusnet Questions


[re: jelv] [link to this post]
 
Just wondered if there is a firmware upgrade for the 582n. Mine was so bad I went back to the 585 which does seem to hold a better wireless connection to phones and tablets.

Meldrew
Standard User deleted
(deleted) Thu 19-Dec-13 16:44:43
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
several but I doubt if it helps with the wireless signal http://products.plus-payh.co.uk/firmware/
Standard User Stanman_24
(knowledge is power) Thu 19-Dec-13 17:31:42
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
I have downloaded something like 500GB since March

KRO BCFC smile

BQM
Standard User bobble_bob
(fountain of knowledge) Thu 19-Dec-13 17:59:45
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
What do they cap the upload speed at?
Standard User deleted
(deleted) Thu 19-Dec-13 18:06:28
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Re: Moving to Plusnet Questions


[re: bobble_bob] [link to this post]
 
445kbps approx
Standard User RobertoS
(sensei) Thu 19-Dec-13 18:16:07
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Re: Moving to Plusnet Questions


[re: bobble_bob] [link to this post]
 
They keep saying removing the default cap is in the pipeline. The other end must be in Egypt.

It's not an issue though. Removed within hours of request.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User bobble_bob
(fountain of knowledge) Thu 19-Dec-13 18:20:21
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
So why cap upload if you can request it to be taken off for free?
Standard User RobertoS
(sensei) Thu 19-Dec-13 19:25:56
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Re: Moving to Plusnet Questions


[re: bobble_bob] [link to this post]
 
It's a hangover from some early ADSL2+ trialling before Plusnet released the product. Some users reported uncapped upload adversely affected the download speed.

A problem yet to be observed by anyone since who gets it uncapped. Accepted by all the Plusnet reps on this forum that it should be removed, but they aren't the decision-makers here. As I said, apparently "It's in the development pipeline".

If that's handled like their user ticket system, it means any "bump" of it sends it to the bottom of the queue wink.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User bobble_bob
(fountain of knowledge) Thu 19-Dec-13 19:42:59
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Re: Moving to Plusnet Questions


[re: RobertoS] [link to this post]
 
Ah

If i move away from ADSL24 thinking of going with Plusnet. Dunno how they manage to offer unlimited at such a low price (even for broadband only), compared to most other ISPs that have either download limits or heavy traffic shaping/line management
Standard User Stanman_24
(knowledge is power) Thu 19-Dec-13 19:51:20
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Re: Moving to Plusnet Questions


[re: bobble_bob] [link to this post]
 
I pay 9.99 a month and I am impressed concerning my money's worth

KRO BCFC smile

BQM
Standard User RobertoS
(sensei) Thu 19-Dec-13 21:03:24
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Re: Moving to Plusnet Questions


[re: bobble_bob] [link to this post]
 
I expect they have a decent "quantity discount" from BT Openreach and Wholesale. Although pricing has to be the same by Ofcom regulation, that doesn't so far as I know rule out structured price lists as in any B2B deal.

They clearly now have over 670k customers and had a minimum of 650k online over the last 24 hours. I accept most of those will be sleeping, but the modems/routers are up.

Even Sky doesn't seem to be able to compete - the 80/20 unlimited FTTC is £30. Is TT cheaper I wonder?

BT Retail I reckon are possibly now the biggest rip-off merchants in consumer broadband. Shear public ignorance of the alternatives, plus fear. Even I haven't yet managed to take my phone elsewhere because of fear.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User bobble_bob
(fountain of knowledge) Thu 19-Dec-13 21:09:10
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Re: Moving to Plusnet Questions


[re: RobertoS] [link to this post]
 
We moved our phone line to the Post Office, works our cheaper than BT.

So to be clear on the plusnet traffic management system - say if i got 8mbps they wouldnt ever throttle that to slower speeds if i downloaded alot like some ISPs do? Instead they just prioritize what data uses that 8mbps?
Standard User deleted
(deleted) Thu 19-Dec-13 21:26:09
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Re: Moving to Plusnet Questions


[re: bobble_bob] [link to this post]
 
correct
Standard User RobertoS
(sensei) Thu 19-Dec-13 21:28:14
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Re: Moving to Plusnet Questions


[re: bobble_bob] [link to this post]
 
See Oldjim smile. As long as you are on the "Unlimited" product.

In fact, the slower your connection speed the greater the benefit Plusnet's system brings you.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Thu 19-Dec-13 21:40:19
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Re: Moving to Plusnet Questions


[re: RobertoS] [link to this post]
 
So would you then recommend Plusnet over Sky or Sky over plusnet, as I keep on reading problems with both, like speed issues and such?
Standard User Oliver341
(eat-sleep-adslguide) Thu 19-Dec-13 21:46:04
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Re: Moving to Plusnet Questions


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Even Sky doesn't seem to be able to compete - the 80/20 unlimited FTTC is £30. Is TT cheaper I wonder?

TT 40 meg is £12.50, unlimited usage, TM free. Line rental is mandatory of course.

Oliver.

Edited by Oliver341 (Thu 19-Dec-13 21:46:58)

Standard User XRaySpeX
(eat-sleep-adslguide) Thu 19-Dec-13 23:01:06
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Re: Moving to Plusnet Questions


[re: Oliver341] [link to this post]
 
c.f. EE 40 Meg is £20 and EE 80 Meg is £30 frown

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User RobertoS
(sensei) Thu 19-Dec-13 23:15:30
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
If I thought Sky was a better place to be than Plusnet, that's where I'd be smile. Seeing as 11 months into my minimum term I jumped at the chance to upgrade from 250GB to Unlimited at my existing price, having to restart the 18 month term, I think I demonstrate happiness.

I was previously on FTTC at IDNet for a year. No regrets at all about moving to Plusnet.

Sky is £10pm more expensive? Takes your phone to LLU as well which can be a nuisance when wanting to move to any other supplier.

I don't keep much of an eye on Sky, but watch Plusnet closely. I'm not aware of any speed issues on Plusnet, certainly not systemic ones, so I'm not sure you aren't being misled by genuine problems with specific lines between premises and the exchange. There are some of those, for any ISP.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Fri 20-Dec-13 00:14:16
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Re: Moving to Plusnet Questions


[re: RobertoS] [link to this post]
 
Thanks for that, will put my PN order in the morning, I've never had any O2 problems so hopefully all will be well with PN, just waiting for future prices on fibre to come down.
Standard User Oliver341
(eat-sleep-adslguide) Fri 20-Dec-13 00:18:18
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Re: Moving to Plusnet Questions


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
c.f. EE 40 Meg is £20 and EE 80 Meg is £30 frown

And has traffic management?

Oliver.
Standard User XRaySpeX
(eat-sleep-adslguide) Fri 20-Dec-13 01:33:42
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Re: Moving to Plusnet Questions


[re: Oliver341] [link to this post]
 
Yes, some that don't bother me - P2P & newsgroups are throttled during peak.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User deleted
(deleted) Fri 20-Dec-13 01:47:44
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
Is there any router settings for adsl2 if I where to use my own router, as I've found this page

http://www.plus.net/support/broadband/hardware/broad...

which seems to point to adsl and not adsl 2
Standard User RobertoS
(sensei) Fri 20-Dec-13 02:23:51
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
Do you mean ADSL2, or ADSL2+? Those are right for all three variants, but specifying ADSL2 would be elsewhere. Those are simply the login instructions.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User jelv
(knowledge is power) Fri 20-Dec-13 09:35:24
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
Do you think we should be suggesting people run Plusnet's own speed test at www.mybroadbandspeed.co.uk to get an idea of the speeds they might get on Plusnet? laugh laugh laugh

jelv

Plusnet user since November 2001 - not sure for how much longer
Standard User deleted
(deleted) Fri 20-Dec-13 09:53:33
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Re: Moving to Plusnet Questions


[re: jelv] [link to this post]
 
pity we don't have a "I am being a stirring so and so" smiley
Standard User jelv
(knowledge is power) Fri 20-Dec-13 10:02:44
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
Guilty as charged!

jelv

Plusnet user since November 2001 - not sure for how much longer
Standard User deleted
(deleted) Fri 20-Dec-13 11:32:33
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Re: Moving to Plusnet Questions


[re: RobertoS] [link to this post]
 
Sorry let me put this a different way I'm on O2 which use LLU (pppoe 0 101 llc settings) do plusnet have LLU exchanges or is it 21CN using pppoa 0 38 vc and if so which is better has I've got a bit of a long line and getting about 4mb my exchange is adsl/adslmax/21 CN enabled. with some LLU operators.

Sorry for more questions just getting my head round it all, been on O2 for far to long smile
Standard User RobertoS
(sensei) Fri 20-Dec-13 13:02:00
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
smile
Plusnet is not LLU. It is BT Wholesale based and yes it is 21CN. Except 21CN is no longer the correct term. It is ADSL2+ via BT Wholesale WBMC (Wholesale Broadband Managed Connect).

I was on O2 LLU for years with the settings you quote, at 5-6Mbps. Attenuation around the 50dB area. The settings you found for Plusnet are correct - just they ought to update the wording from ADSL to ADSLx.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Apprentice
(knowledge is power) Fri 20-Dec-13 15:33:09
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
....... with some LLU operators.

Would that be TalkTalk and Sky who have taken over tbe O2 consumer home broadband and home phone?

Alastair

plusnet
Standard User deleted
(deleted) Fri 20-Dec-13 16:03:17
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Re: Moving to Plusnet Questions


[re: Apprentice] [link to this post]
 
In reply to a post by Apprentice:
....... with some LLU operators.

Would that be TalkTalk and Sky who have taken over tbe O2 consumer home broadband and home phone?


The LLU people on my exchange is

AOL
O2/BE
Sky
Talk Talk.

Thanks for that Robert so should my speed stay roughly the same then on PN, I have Attenuation of 49 db and Noise margin of 5.4 syncing at 4790.
Standard User Apprentice
(knowledge is power) Fri 20-Dec-13 18:42:51
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
Assuming there are no issues either side of the master socket you could in theory get speeds in the range of 3950Kbps to 6500Kbps using ADSL2+ mode according to this:- http://ipsite.org/1s4g

I've not got any LLU providers in my 20CN exchange so can't comment from experience, plenty of users with TT and Sky are probably happy enough whereas others are not.

So far my Plusnet connection has been reliable I don't get fast speeds as the exchange is so far away (61.5dB downstream attenuation) but that has nothing to do with the ISP.

Support from PN staff / Digital Care Team via the PN Community forum is very good - especially just now with a CS and phone line revamp happening resulting in 20 to 60 minute periods waiting to get your call answered.

Alastair

plusnet

Edited by Apprentice (Fri 20-Dec-13 18:44:43)

Standard User RobertoS
(sensei) Fri 20-Dec-13 19:01:51
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
I'd be fairly sure - yes.

If there is a low error rate, it may even improve to the mid 5000s after a while. But don't bank on that.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Fri 20-Dec-13 19:56:06
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Re: Moving to Plusnet Questions


[re: RobertoS] [link to this post]
 
I can't tell on the error rates because this router does not show me it all but I am happy with it as it is now, it got better (higher sync) just by changing the faceplate to a new one

http://www.run-it-direct.co.uk/btvdslfaceplate.html

Was sorting it out for vdsl but even on what I am on at the minute I get better speeds compared to the old adsl microfilters, it would sync abit high at 5338 if I was using the o2 box.

Edited by deleted (Fri 20-Dec-13 21:02:40)

Standard User RobertoS
(sensei) Fri 20-Dec-13 21:15:12
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Re: Moving to Plusnet Questions


[re: deleted] [link to this post]
 
The DLM knows the error rate though. That's one of the main things it monitors.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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