New FTTC Orders Engineer Managed or Self Install?

I should be able to upgrade from ADSL 2+ to FTTC very shortly via Plus Net.

Are upgrade orders Engineer Managed where engineer will come with the Openreach Modem and fit a faceplate etc, or are they now the self install option?

Ideally would prefer the managed option.

TIA

At present the only option is the managed option

Nothing has been said by Plusnet about self-installs so I don't think that is an option yet.

Confusion arises .

I hope you didn't really mean a "Managed install". Rather, an "Engineer install".

An engineer install is what all except one ISP have done so far. The one exception being BT Retail, with Infinity.

With an engineer install, the engineer fits the VDSL2 interstitial filtered faceplate to the master, with the option to move the master or provide an alternative location for the modem position using the "Home Wiring Solution (aka Data Extension Cable)" if that has been ordered by the ISP. They then test the connection between the VDSL socket and the FTTC cabinet. (I expect they also see that the modem sync's).

Connecting the router and getting onto the internet is down to the user and the ISP.

A "Managed install" is as an engineer install, but the engineer also connects the router and checks that the internet can be accessed.

The only ISP I know of that orders the Home Wiring Solution by default is BT Retail, although it is free with all ISPs.

Edited by RobertoS (Sat 04-Jan-14 22:25:50)

Post deleted by XRaySpeX

Several "censored" words! Thanks, fixed .

I must have had a "Managed Install" then, when BT connected me to FTTC a couple of years ago then, because he did connect the router up and made sure I was connected to the Internet

I'm having it installed in a weeks time, and it will be an engineer install.

Sky do self installs.

?
A self-install is exactly what the OP wishes to avoid.