How many returns bags are needed to return a router?

Something a bit different to the usual problems we see on here - very amusing to everyone else but not for the victim!

The answer is around 200 - and counting.

http://community.plus.net/forum/index.php/topic,1219...

He must be a world record then!

No. The number of migrations you did on ADSLx exceeds 200.

Probably more than 200+ as I lost my count!

Superb!


I know that I've had my own problems with PN, in the past, but I generally still regard them as an "OK Company".

However, as in my case, when they mess up they really seem to do it big-time!

Wonder if he has listening to Elvis's Return To Sender recently ?

The chap isn't exactly patient though...

Edited by deleted (Fri 17-Jan-14 10:26:18)

I wonder if PN has ever done a similar thing with Routers?

Would make Jason's front door even more difficult to open!

Apparently he got another 10 through the post today!

If he is getting all of these bags I wonder whether other people are not getting them. Perhaps the database has got stuck and sends all of the bags to the same person.

In reply to a post by brightd:

If he is getting all of these bags I wonder whether other people are not getting them. Perhaps the database has got stuck and sends all of the bags to the same person.

I think there is a flag in the database set for everyone who needs a bag, then a script runs every day (or multiple times a day) and sends a bag to those people before clearing the flag in the database. This poor guys flag in the database isn't being cleared so on every script run he gets hit with a bag.

So I don't think anyone is not getting bags.

Oh dear, I feel sorry for him, but that was quite funny, as long as you're not the person it's happening to. What a bizarre problem. I'm sure I'd have started putting them in the bin after the first 20, if not sooner - and one polite communication to Plusnet. He's got more patience than I have!

T.

You'd have hoped that long before now someone would have thought "that address looks familiar"!

tpiwwp!!!!!!!!

In reply to a post by johnjburness:

Apparently he got another 10 through the post today!

I bet the postie knows the way to his door by now and will expect a big tip next Christmas

In reply to a post by Oliver341:

In reply to a post by brightd:

If he is getting all of these bags I wonder whether other people are not getting them. Perhaps the database has got stuck and sends all of the bags to the same person.

I think there is a flag in the database set for everyone who needs a bag, then a script runs every day (or multiple times a day) and sends a bag to those people before clearing the flag in the database. This poor guys flag in the database isn't being cleared so on every script run he gets hit with a bag.

So I don't think anyone is not getting bags.

But if that is the case then they shouldn't get 10 at once - they should only get 1 per day.

In reply to a post by ian72:

But if that is the case then they shouldn't get 10 at once - they should only get 1 per day.

Unless the script is run a few times a day as I suggested in my post.

That suggests a heck of a lot of duff routers need to be returned!

In reply to a post by jelv:

That suggests a heck of a lot of duff routers need to be returned!

Not really. The script might run multiple times a day and his database entry might be the only one flagged for a returns bag.

I was thinking that if there were only a handful of bags needing to be sent out each day they'd only run the script once a day.

In reply to a post by jelv:

I was thinking that if there were only a handful of bags needing to be sent out each day they'd only run the script once a day.

I suppose they could do it either way. Before this issue arose it wouldn't have mattered how often the script was run since an empty record set would send no bags out. They might have considered running the script multiple times a delay would make sure the bag goes in the send queue ASAP. Possibly Royal Mail is also batching these up as they come in so they might not be delivering them daily.

Then surely they'd turn up in 10 separate bags - not in one pack?

In reply to a post by WelshWArrior:

Then surely they'd turn up in 10 separate bags - not in one pack?

Who packs them up? Royal Mail or Plusnet?

In reply to a post by jelv:

Something a bit different to the usual problems we see on here - very amusing to everyone else but not for the victim!

The answer is around 200 - and counting.

http://community.plus.net/forum/index.php/topic,1219...

You gotta love PN first response

I'm just sorting out a postage-paid returns label to be posted out to you

Just what's needed.

In reply to a post by Oliver341:

In reply to a post by WelshWArrior:

Then surely they'd turn up in 10 separate bags - not in one pack?

Who packs them up? Royal Mail or Plusnet?

The way it reads, every one was delivered separately!

May be the send the bags screen has a Box with number of bags to be sent on it. When the operator sees that it is not zero, then he just hits the button again. If the flag is not being knocked off it will still show one afterwards.