That did occur to me but for some irrational reason which I don't remember I decided to ignore the issue.

You have to make allowances for me. My post was at 12:08. I was probably doing it whilst waiting for the kettle to boil to make my second cup-of-tea-in-bed.

I exaggerate. It would have been one of the sit-downs between eating my cereal; going for the paper wiv dawg; and cooking breakfast.

What does dawn look like from a tent on the pavement in the rain?

Hello again.

I've rebooted the router and getting the following stats

Data Rate (kbps) 16020 - 828
Noise Margin (dB) 2.2 - 9
Attenuation (dB) 28.6 - 14.3

The plusnet profile page says I'm now on 13.4. Bt IP profile says I;m on 13.39

Speed test has me stuck still at 6.06 d/l and 0.33 u/l. So there still seems to be a cap in place somewhere.

Any ideas?

What does dawn look like from a tent on the pavement in the rain?

The police moved me on, said it was tantamount to stalking. I told them I dawns no.1 fan 1



The tents only come out on high days and holidays, most of us just get wet !

Hi, looks like the profile on our side is at 13500 which matches what we're seeing on BTs side of things. Unless a BT speed test is reporting a higher profile that's the best we can get for you at the moment, though please let us know if it improves and we'll get ours updated (assuming it hasn't caught up).

In reply to a post by orbrey:

Hi, looks like the profile on our side is at 13500 which matches what we're seeing on BTs side of things. Unless a BT speed test is reporting a higher profile that's the best we can get for you at the moment, though please let us know if it improves and we'll get ours updated (assuming it hasn't caught up).

Thanks.

Can you explain to me any reasons as to why if Bt connects me at 16000 and has a profile of 13.39. And PlusNet has a cap of 13.50, can I only get the Exact same ADSL 1 speed of 6mb on my 550meter to the exchange line? Also the upload is capped at 0.3 with a profile of 0.9

Am I missing something? basic logic (aka guesswork) tells me that my downloads are throttled somewhere.

are the speed tests wired or wireless

Well, the profile's 88.2% of the sync rate, not sure if it takes time to update any more - if you think it should be higher than what we've got set I'll happily change it for you to see if it improves things?

Not sure why if our cap is set to 13500 your speed is limited to 6000, but I very much doubt it's anything to do with settings on our side.

I'll take a look at the upload for you as well and get an order placed to uncap that.

EDIT: The upload is already uncapped and showing a profile of 828, hoping you're seeing those speeds?

Edited by deleted (Thu 23-Jan-14 11:06:39)

In reply to a post by orbrey:

Well, the profile's 88.2% of the sync rate, not sure if it takes time to update any more - if you think it should be higher than what we've got set I'll happily change it for you to see if it improves things?

Not sure why if our cap is set to 13500 your speed is limited to 6000, but I very much doubt it's anything to do with settings on our side.

I'll take a look at the upload for you as well and get an order placed to uncap that.

EDIT: The upload is already uncapped and showing a profile of 828, hoping you're seeing those speeds?

Thanks.

Its hard wired.

Upload speed are also capped at 0.3. Same as when on adsl 1.

Ho hum........

Next step is to swap the router. I'll try that later.

I'm told you may need to disconnect and reconnect the PPP session, which with many routers including the 582n youcan do from the GUI, to get the upstream change to take effect.

My parents had the same problem when their exchange was upgraded to 21CN and switched to ADSL2+. Their profile on Plusnet's system was showing 19.8Mb but the throughput was the same 6.2 Mb that they were getting on ADSL.

I can't remember exactly what it was the chap from customer support said it was but it it was something to do with the old ADSL Max profile.