reboot

is this a coincidence
my hh5 router seams to reboot every 14 day

06:41:43, 13 Mar. ( 34.550000) The system is UP!
06:40:35, 13 Mar. (1210461.480000) The system is going DOWN for reboot.
06:40:35, 13 Mar. (1210461.480000) OpenRG is going for reboot by IPC command
06:40:30, 13 Mar. (1210456.480000) OpenRG will go down for reboot in 5 seconds
06:26:24, 27 Feb. ( 34.850000) The system is UP!
06:25:19, 27 Feb. (1210461.330000) The system is going DOWN for reboot.
06:25:19, 27 Feb. (1210461.330000) OpenRG is going for reboot by IPC command
06:25:14, 27 Feb. (1210456.330000) OpenRG will go down for reboot in 5 seconds
06:11:06, 13 Feb. ( 34.510000) The system is UP!
06:10:01, 13 Feb. (1210460.210000) The system is going DOWN for reboot.
06:10:01, 13 Feb. (1210460.210000) OpenRG is going for reboot by IPC command
06:09:56, 13 Feb. (1210455.210000) OpenRG will go down for reboot in 5 seconds
05:55:49, 30 Jan. ( 33.270000) The system is UP!
05:54:45, 30 Jan. (10821.310000) The system is going DOWN for reboot.
05:54:45, 30 Jan. (10821.310000) OpenRG is going for reboot by IPC command
05:54:40, 30 Jan. (10816.310000) OpenRG will go down for reboot in 5 seconds
02:54:58, 30 Jan. ( 34.600000) The system is UP!
02:53:52, 30 Jan. ( 3622.030000) The system is going DOWN for reboot.
02:53:52, 30 Jan. ( 3622.030000) OpenRG is going for reboot by IPC command
02:53:47, 30 Jan. ( 3617.030000) OpenRG will go down for reboot in 5 seconds
01:54:04, 30 Jan. ( 33.120000) The system is UP!
01:53:00, 30 Jan. ( 580.930000) The system is going DOWN for reboot.
01:53:00, 30 Jan. ( 580.930000) OpenRG is going for reboot by IPC command
01:52:55, 30 Jan. ( 575.930000) OpenRG will go down for reboot in 5 seconds
01:43:54, 30 Jan. ( 34.280000) The system is UP!
01:42:48, 30 Jan. (1641928.170000) The system is going DOWN for reboot.
01:42:48, 30 Jan. (1641928.170000) OpenRG is going for reboot by IPC command
01:42:43, 30 Jan. (1641923.170000) OpenRG will go down for reboot in 5 seconds

Do BT do a fortnightly update of the device for security/patching?

dont know there was a new firmware installed on the 10/01/14

here is the list in the wan log

06:43:25, 13 Mar. ( 136.120000) WAN operating mode is VDSL
06:43:24, 13 Mar. ( 135.220000) PPP IPCP Receive Configuration ACK
06:43:24, 13 Mar. ( 135.190000) PPP IPCP Send Configuration Request
06:43:24, 13 Mar. ( 135.190000) PPP IPCP Receive Configuration NAK
06:43:24, 13 Mar. ( 135.190000) PPP IPCP Send Configuration ACK
06:43:24, 13 Mar. ( 135.190000) PPP IPCP Receive Configuration Request
06:43:23, 13 Mar. ( 134.720000) PPP IPCP Send Configuration Request
06:43:23, 13 Mar. ( 134.720000) CHAP authentication successful
06:43:23, 13 Mar. ( 134.330000) CHAP Receive Challenge
06:43:23, 13 Mar. ( 134.330000) Starting CHAP authentication with peer
06:43:23, 13 Mar. ( 134.330000) PPP LCP Receive Configuration ACK
06:43:23, 13 Mar. ( 134.310000) PPP LCP Send Configuration ACK
06:43:23, 13 Mar. ( 134.310000) PPP LCP Send Configuration Request
06:43:23, 13 Mar. ( 134.310000) PPP LCP Receive Configuration Request
06:43:23, 13 Mar. ( 134.030000) CHAP Receive Challenge
06:43:23, 13 Mar. ( 134.030000) Starting CHAP authentication with peer
06:43:23, 13 Mar. ( 134.030000) PPP LCP Receive Configuration ACK
06:43:23, 13 Mar. ( 134.010000) PPP LCP Send Configuration Request
06:43:23, 13 Mar. ( 134.010000) PPP LCP Receive Configuration Reject
06:43:23, 13 Mar. ( 134.010000) PPP LCP Send Configuration ACK
06:43:23, 13 Mar. ( 134.010000) PPP LCP Receive Configuration Request
06:43:22, 13 Mar. ( 134.000000) PPP LCP Send Configuration Request
06:41:46, 13 Mar. ( 37.570000) WAN Auto-​sensing running.
06:40:37, 13 Mar. (1210462.910000) PPP LCP Send Termination Request [User request]

this is the same each reboot

There is a lot about HH5 reboots.

For instance this Register article, linked to from this thread.

Mention there of "Software version 4.7.5.1.83.8.173.1.6".

thanks for that Robertos
at least mine only reboots every 14 days and my speed has stayed the same after each reboot

In reply to a post by ian72:

Do BT do a fortnightly update of the device for security/patching?

I'd be surprised if they were to find it on a Plusnet service.

It could be it needs an update, to stop this. Or maybe not .

Yes, when I read HH5 I assumed I was in the BT forum (as that is usually the one I look it directly before plusnet). Unless of course the HH5 has a dial home function regardless of what ISP it is connected to...

It may have. There has been mention elsewhere of that OpenRG, and I have no idea what that is.

I'm pretty sure I've seen a post on the PN Community forums where a PN HH5 user was updated automatically.

Found the discussion: http://community.plus.net/forum/index.php/topic,1228...

In reply to a post by goatty2:

is this a coincidence
my hh5 router seams to reboot every 14 day

I think I can say it's no coincidence. My HH5 on Infinity is doing the same. It was 14 days before the last pair of reboots (this morning), and 14 days before that again. I even had several reboots in one night just like your logs show before the 14 day cycle.

(The log doesn't record any dialling home before the reboot, and the firmware is never updated anyway. OpenRG is just software running on the router itself.)

BT are still denying there is any such issue!

OpenRG looks to me to be exactly the sort of software that would dial home periodically to check for updates. From wiki:-

Cisco Videoscape OpenRG (formerly Jungo OpenRG): Our Residential Gateway Software is the world's most widely deployed gateway software. Cisco PrimeHome (formerly Jungo Panorama): The connected Home Manager, let's service providers manage the digital home in its entirety. Cisco Videoscape Service Application (formerly Jungo Rainbow): This is a platform for gateway-integrated services. It lets service providers deploy and support unified applications across different CPE.

In reply to a post by RobertoS:

OpenRG looks to me to be exactly the sort of software that would dial home periodically to check for updates. From wiki:-

Cisco Videoscape OpenRG (formerly Jungo OpenRG): Our Residential Gateway Software is the world's most widely deployed gateway software. Cisco PrimeHome (formerly Jungo Panorama): The connected Home Manager, let's service providers manage the digital home in its entirety. Cisco Videoscape Service Application (formerly Jungo Rainbow): This is a platform for gateway-integrated services. It lets service providers deploy and support unified applications across different CPE.

Why have you added 2 extra things?
I think the summary of OpenRG you quote says almost exactly what I wrote.
I don't think I said OpenRG couldn't oversee dialling home anyway.
If it did, there is still no reason for the router to reboot when there is no update and this is an issue that needs fixing as the whole local network and internet shuts down for 3 minutes interrupting the end user.

(As an actual HH5 user, I can see from the logs that there are dialling home entries recorded - these do not need a reboot and do not mention OpenRG. When there was a real update, the hub rebooted and this log still didn't mention OpenRG. I don't think there is evidence this is an update/dialling home issue, though it might be related - that's for BT/the manufacturer to sort out anyway)