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Or is the PlusNet member centre completely unintuitive? How do I find my 'questions' from the member centre? I have poked about and have found other interesting pages but no 'questions' I'm sure I found them the other day.
BT -> Zen -> F2S -> Bulldog -> Be* -> BT Infinity 2
Say it with flowers, give her a Triffid  |
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Try Profile -> Show Posts
Edited by deleted (Wed 09-Jul-14 20:47:16)
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Top right >> Help & Support. Third row of boxes down.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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Register (or login) on our website and you will not see this ad.
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Post deleted by MrTAToad2
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Thanks, I suppose I'll get used to it eventually.
BT -> Zen -> F2S -> Bulldog -> Be* -> BT Infinity 2
Say it with flowers, give her a Triffid |
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Recently I've found when I sign in to the Members Centre, it shows my username, that I'm logged in, and also a Logout link. Then if click Help and Support, it 'forgets' I'm still logged in, no longer showing username. So if I want to find a ticket I have to log in again. I can then look at the ticket, or whatever. I can click Member Centre again and I remain logged in, but not if I again go to another Help link.
This seems to be new.
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WIndows 7 SP1, Plusnet Unlimited ADSL (ex-o2 Broadband Standard), Norton Internet Security (came as trial with new PC),
Website & email hosting & domain name provider - www.tsohost.co.uk |
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It's working fine for me. You may have a page cached in your browser. Next time it happens, try F5. Or the Refresh button in the URL bar.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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Tried that. Didn't help. I use Firefox usually, so I tried IE11. Also same. I then deleted all cookies and internet history from IE11. CLosed restarted IE11 - same. Wierd!
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WIndows 7 SP1, Plusnet Unlimited ADSL (ex-o2 Broadband Standard), Norton Internet Security (came as trial with new PC),
Website & email hosting & domain name provider - www.tsohost.co.uk |
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Yep.
With links do you open a new tab, or a new window? I don't see why it should make a difference, but maybe it does. I open new tabs.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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I also see the same issue (safari on an iPad). It has the latest version of IOS7.
BT -> Zen -> F2S -> Bulldog -> Be* -> BT Infinity 2
Say it with flowers, give her a Triffid |
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Ah!
I have made it do the same. I think I remember how, and how to prevent it, but too tired now. I'll look into it later today  if I remember .
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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Yep.
With links do you open a new tab, or a new window? I don't see why it should make a difference, but maybe it does. I open new tabs.
That'll depend on the coding of the website as far as I know. Even if I force a tab by shift-left click, or using the centre button to go to Help & Support it logs of. Until recently, this has not occurred, the site remaining logged in until as I navigate around the site.
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WIndows 7 SP1, Plusnet Unlimited ADSL (ex-o2 Broadband Standard), Norton Internet Security (came as trial with new PC),
Website & email hosting & domain name provider - www.tsohost.co.uk
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It's them. They broke something. See http://usertools.plus.net/status/archive/1404948369.htm (I asked same question on their forum).
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WIndows 7 SP1, Plusnet Unlimited ADSL (ex-o2 Broadband Standard), Norton Internet Security (came as trial with new PC),
Website & email hosting & domain name provider - www.tsohost.co.uk |
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Yeah there's an issue we're aware of. I've got this raised as a high priority problem and we're working on this as we speak.
I've set time aside to provide a further update on the Service Status at 11am.
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