Can I order?

Plusnet say NO to 2 x FTTC with the same company. The only way to order new line from ex-bt engineer (half price) and (cheaper) then order FTTC from other isp and bonding together, job done!

Edited by adslmax (Thu 21-Aug-14 02:15:17)

"so they are all "illegal"?

This suggests they are breaking the law. Maybe it's just company policy.

It certainly seems a bit strange IF any telephone company is actually saying you can't have more than 1 line into a house. I used to have 2 lines - the original, used for normal telephone service, and the second line used for dial-up Internet which was in use most of the time when 'unlimited' dialup became available from a few ISPs.

There are several reasons why someone might want an extra line or more, e.g. alarms, faxes, or dare I say it extra telephones!

Or even more broadband bandwidth.

Virgin don't do FTTC. AIUI 2 x VM Cable isn't possible as there is only one supply at the street end.

In reply to a post by adslmax:

The only way to order new line from ex-bt engineer (half price) and (cheaper) ....

Pardon? How would that work unless the engineer has cabinet and/or exchange access? Even then it wouldn't create a PSTN connection.

In reply to a post by RobertoS:

How would that work unless the engineer has cabinet and/or exchange access? Even then it wouldn't create a PSTN connection.

Yes ex-BTEngineer can do the work. Proof here: http://www.exbtengineers.com/

Edited by adslmax (Thu 21-Aug-14 12:37:01)

deleted - double post

Edited by adslmax (Thu 21-Aug-14 12:49:18)

Hey pcoventry76,

There's no reason why you can't have 3 lines at your property with 3 different accounts. You will need to pay £49.99 for each new line that's installed. When you sign up the other accounts just make sure you're not giving us any details of your existing line and opt to specifically have a new line installed.

It shouldn't be a problem

Regards,

Linn why did plusnet say no that I cannot have 2 x FTTC at my property? Can Openreach installed new line (master socket) not extension line as I know extension line will be end up FTTC Impacted problems.

Edited by adslmax (Thu 21-Aug-14 12:53:23)

Do you mean you want a new separate cable run rather than using a spare pair on existing cable?

BT can refuse to install a new cable to a residential premise or could quote an obscene amount for doing it. This is because they are only required to provide one line - anything more BT can charge their full costs for provision.

Nothing there about supplying or installing new lines max. It's all about wiring within premises, and possibly fault diagnosis.

Edited by RobertoS (Thu 21-Aug-14 13:28:17)

I think I got three master sockets in my house by BT and one by Virgin Media.

1) Hallway Master Socket (FTTC and Phone in use) (grey cable behind it) Engineer install Fibre on this socket by proper Openreach Engineer in February 2014
2) Living Room Master Socket (no dial tone) (no grey cable)
3) Bedroom 1 Master Socket (no dial tone) (no grey cable)
4) Bedroom 2 Master Socket (belong to virgin media - no dial tone) (cable to end garden)

Edited by adslmax (Thu 21-Aug-14 14:21:19)

This ex BT engineer cannot get you an active new phone number on any of those master sockets. Needs the official Openreach people to actually enable another pair of wires within the existing cabling to the property.

This engineer you linked to could then do things like wire you new extensions, or if playing loosely with the rules move an existing master socket.

In reply to a post by adslmax:

Yes ex-BTEngineer can do the work. Proof here: http://www.exbtengineers.com/

No, only proof that they can do in-house work only.

BT cannot possibly allow non-employees, non-subcontractors to do work in exchange/cabs.

MrSaffron - I got four sockets as I explain above in my last post. If I want a new line off Plusnet will Plusnet accepting another FTTC on 2nd lines because I did ask them and they say NO! Only one FTTC in household.

This thread has proved I had seriously underestimated the depth of your ignorance on broadband!

You're probably aware that only a few days ago he was offering his services to PlusNet Support to try and reduce the call waiting times - I'm pretty sure he'd have the opposite effect.

And he wanted a house in Sheffield/Leeds thrown in!

A providers choice, and some may decide the credit check is too risky for example and say no.

No technical reason if you have two telephone lines into a property. Of course no way of knowing what the state of play for the actual telephone line coming into your property is like, but most usually support two pairs.

The USO only applies to the first telephone line to a property and when ordering a second if more work is needed Openreach are free to bill at cost.

Original refusal was probably down to confusion, and someone thinking you meant can I have a second FTTC line over the existing telephone pair coming into the property. Or a business choice by PlusNet to not offer to you even.

Plusnet say 2 x FTTC not available to residential order as Openreach would rejected it on the order to the customer at the same account/household address. But, 2 lines or more lines yes but 2 x FTTC - NO!

Edited by adslmax (Thu 21-Aug-14 16:40:43)

Well obviously I have a magic FTTC connection, as got two here and know others who have too.

Now if you are talking exact same billing name, and exact same bank account then can understand the PlusNet system having problems.

Who are the magic 2 x FTTC? Mr Saffron.

Yes ex-BTEngineer can do the work. Proof here: http://www.exbtengineers.com/

Just to confirm what others have said, all the guy on the linked site can do is internal wiring stuff.

I see he'll charge you £50 to prove that a fault is outside your property .......... sheesh, money for old rope.

IDNet first and then ordered a few weeks later once the IDNet was up and running was Sky - nothing magic about them at all.

I used to be with IDNet best isp at that time before but still expensive for FTTC. As for Sky - I will never go to Sky!

Edited by adslmax (Thu 21-Aug-14 17:22:55)

But that's not 2 with the same ISP.

Updated:

Plusnet say yes it can have 2 fttc in the same household

See here: http://community.plus.net/forum/index.php?topic=1308...

Little point if with the same ISP as you could end up contending yourself, unless buying business grade with the appropriate QoS to make it worthwhile, also higher single point of failure

Edited by deleted (Thu 21-Aug-14 17:56:12)

In reply to a post by pcoventry76:

Well I can see why with virgin - but no if that was the case no one would ever had had Home Highway!

Well Home Highway (actually ISDN2 under a domestic name) run two digital lines over a single twisted pair, and provided two built in analogue telephone adaptors in the insanely large Home Highway wall mounted box. Most homes have two separate twisted pairs, which means two phone lines, or one ISDN and one analogue etc. ADSL and VDSL (FTTC) run over analogue.

Virgin's coax / DOCSIS network don't provide two data connections to a single dwelling purely for network planning purposes. They will supply separate flats in a block. They have capacity planning requirements of the HFC network due to the coax side being contended between all people on the same segment.

Those of us who used to network using 10BASE2 coax remember this sort of contention quite well

Post deleted by MrSaffron

If you're looking for redundancy, you could try TalkTalk or Sky who will have their own backhaul or even Zen, if they've LLU'd your exchange.

I don't think Zen call it LLU, so sam may not know.

I wouldn't not go to Sky or Talktalk. Their forum had pile up complaints of slow FTTC.

In reply to a post by adslmax:

I wouldn't not go .....

So that's a yes then?

That may explain the reluctance to offer a 2nd connection.

Edited by deleted (Fri 22-Aug-14 18:57:49)

Post deleted by MrSaffron

Edited by deleted (Fri 22-Aug-14 19:37:34)

Double negative!

Post removed due to inappropriate word in signature

Post removed due to inappropriate name in link