Thank You BT - Just joined Plusnet

Thanks to BT's decision to enforce their price rise on existing customers, I've just got my MAC and signed up to Plusnet, 9 months into my 18 month contract.

I've not been with plusnet since 2006 but it seems like all the good elements of the company remain, even after the BT takeover.

Other than the price, the main driver was the upload speed. I like the more symmetrical nature of the 40/20 product compared to others with 40/10. I don't quite get the full 80/20 so losing on download isn't a big deal and worth saving £5.

I also really like the option of a static IP. I've been using free dynamic DNS services for years but recently their push for cash has become rather annoying.

Edited by Kr1s69 (Sun 24-Aug-14 18:21:45)

I've found them excellent value/performance and no hassle, hope it works out well for you. My 18 month contract finishes soon and I don't currently see a better FTTC package so I doubt I'll be going anywhere.

I joined in Feb 2012 and was happy to upgrade from 40/2 to 80/20 Unlimited in Jan 2013, even though my usage was then under 12 GB per month. That meant restarting my 18-month term which didn't bother me.

Now that has finished, I cannot see any other ISP worth moving to. However my line rental is still with BT and the landline phone is very rarely used. I have unlimited landline minutes on my mobile contract and don't often use 0800 etc. Thinking about Primus, the Post Office or Zen, given the latest exorbitant BT rise.

I see no point in moving my phone to Plusnet.

My phone is with the Post Office, £10/month line rental(paid a year upfront). I hardly make any calls and chose the Post Office over Primus because once you throw in the extras(like an answering service) that Primus charged you extra for it was similar - also Primus CS had(has?) a bad online rep.

In reply to a post by Spud2003:

My phone is with the Post Office, £10/month line rental(paid a year upfront). I hardly make any calls and chose the Post Office over Primus because once you throw in the extras(like an answering service) that Primus charged you extra for it was similar - also Primus CS had(has?) a bad online rep.

I was thinking of joining post office line rental saver £120.00 once my LRS had expired with Plusnet next July 2015 because I do hate to pay £155.88 LRS with plusnet.

This latest BT price rise makes me wonder if they are playing a deliberate strategy with Plusnet. If customers stay with BT they get the extra profit. If they move to PN then BT is still winning, albeit by not as much.

Although BT Retail and Openreach are separate businesses they both feed into the ultimate BT bottom line. Unless a customer decides to go to Virgin cable or abandon landline totally BT still get a slice of the pie whichver ISP theymigrate to.

Me, cynical?

In reply to a post by adslmax:

I was thinking of joining post office line rental saver £120.00 once my LRS had expired with Plusnet next July 2015 because I do hate to pay £155.88 LRS with plusnet.

So you'll go to all the bother of changing line rental suppliers to save the grand sum of £5.88 (at the prices quoted)?

You seem to be forgetting the fact that your PN FTTC will rise by £2.50 pm as you will no longer have that amount discounted (because you will no longer have both phone and Internet from PN).

You are talking to a man who migrated his ADSLx several times a year on the basis of a single poor speed test. Then the supply of ISPs dried up .

In reply to a post by Rastus:

So you'll go to all the bother of changing line rental suppliers to save the grand sum of £5.88 (at the prices quoted)?

It's £35.88 at the prices quoted.

All this ranting and raving over "massive/exorbitant" price increases amuses me.
On the one hand we are talking about price increases less than a pint of beer, a decent coffee, just over a litre of petrol, per month
On the other hand we are subject to people continuously moaning about poor support. Just keeping the status quo, ISP's would be expected to give their CS staff an annual pay rise. To improve CS they are going to have to hire more people. Where does this money come from?

Get real!

In reply to a post by kasg:

In reply to a post by Rastus:

So you'll go to all the bother of changing line rental suppliers to save the grand sum of £5.88 (at the prices quoted)?

It's £35.88 at the prices quoted.

How do you work that out?

Did you read my post fully?

In reply to a post by Rastus:

You seem to be forgetting the fact that your PN FTTC will rise by £2.50 pm as you will no longer have that amount discounted (because you will no longer have both phone and Internet from PN).

I already got referrals £2.50 off so, it won't affect me!

In reply to a post by Stevenage_Neil:

Get real!

Who, me?

In reply to a post by Rastus:

In reply to a post by Stevenage_Neil:

Get real!

Who, me?

No!

Too true but currently BT have a win win situation whoever you go with.

What I'd like to see happen is minimum term contracts done away with entirely. At the end of the day, if you are not paying the full price, someone (i.e. existing customers) is making up the shortfall. Doing away with MTC would, at a stroke, increase competition. Simply because whichever company you are with would know that you can go as you please. Currently, you're usually tied in for 12/18/24 months. And you only find how [censored] the customer / service is when things go wrong - usually long after you signed up.

As for having to have a phone contract to get broadband............. well OFCOM just don't get it. I can't recall the ;last time I made a landline call. Why would I want to when my mobile does all that and more for far less money than BT charge. Better regulation would kill things like paying for BT Sport in a roundabout way. Again something I pay for even though nobody asked whether I wanted it in the first place.

Good luck with Plusnet, although given that the data will still come down the same wires....... same same.

In reply to a post by 69bertie:

Doing away with MTC would, at a stroke, increase competition. Simply because whichever company you are with would know that you can go as you please.

Why do you think they, most Line suppliers, introduced LRS?

In reply to a post by adslmax:

In reply to a post by Rastus:

You seem to be forgetting the fact that your PN FTTC will rise by £2.50 pm as you will no longer have that amount discounted (because you will no longer have both phone and Internet from PN).

I already got referrals £2.50 off so, it won't affect me!

You really are a wind-up!

So what's happening with your £2.50 referrals ATM? Yes, it's decreasing the monthly amount you pay by £2.50!

And what's going to happen to that £2.50 if you change line rental from PN? Precisely nothing will change and you'll continue to get £2.50 of your monthly cost.

So you continue to get £2.50 off a price which will rise by £2.50, which in most peoples eyes is something that shows an overall increase of £2.50!

Perhaps if any of your referrals have their line rental with PN you could persuade them to move their line rental to the PO as well, then you could lose those referrals and pay even more!

Losing referrals if moving phone line to other provider got nothing to do with plusnet referrals. U only lose referrals if the person account holder no longer with plusnet.

P.S. I just found out that Post Office line is belong to LLU talktalk. So, I avoid that and staying with plusnet. Can't be bother to move line now.

In reply to a post by adslmax:

Losing referrals if moving phone line to other provider got nothing to do with plusnet referrals. U only lose referrals if the person account holder no longer with plusnet.

Duh ... I won't bother trying to explain ...

In reply to a post by adslmax:

P.S. I just found out that Post Office line is belong to LLU talktalk. So, I avoid that and staying with plusnet. Can't be bother to move line now.

A Post Office WLR (BT based) line rental only deal with WBC 20/21CN or SMPF (partial LLU) broadband with another provider is not possible then?

Edited by deleted (Mon 25-Aug-14 15:19:47)

Edited by deleted (Mon 25-Aug-14 15:19:20)

In reply to a post by Rastus:

Did you read my post fully?

Thought I had, obviously not, sorry.

Edited by kasg (Mon 25-Aug-14 15:42:58)

In reply to a post by pcoventry76:

Well that's wrong. 50P a month of the referral value is from phone line so based on the fact you have 2 referrals yours would drop from £2.50 to £1.50 as you would have 2 x 75p which is the fibre referral.

No, u wrong there. If the referral from other person move away or left plusnet I will lose it. The referral is nothing to do with my active phone line or fibre. It was other round it.

Edited by deleted (Mon 25-Aug-14 17:26:31)

In reply to a post by adslmax:

In reply to a post by pcoventry76:

Well that's wrong. 50P a month of the referral value is from phone line so based on the fact you have 2 referrals yours would drop from £2.50 to £1.50 as you would have 2 x 75p which is the fibre referral.

No, u wrong there. If the referral from other person move away or left plusnet I will lose it. The referral is nothing to do with my active phone line or fibre. It was other round it.

In reply to a post by Rastus:

Perhaps if any of your referrals have their line rental with PN you could persuade them to move their line rental to the PO as well, then you could lose those referrals and pay even more!

My original facetious suggestion was as quoted immediately above, and pcoventry76 was quite right in his/her explanation if you had followed that course of action.

Which doesn't detract from the original point of fact that you would have been paying £2.50 more per month for your Internet Service from PN had you moved your line rental to the PO.

Well in that case, I staying with plusnet! End of.

Will switch on PM tomorrow Pete. Apology for this.