In reply to a post by StephenTodd:

I hope that interleaving will be removed soon (DLM put it in last weekend), if so I expect bbc ping to reduce to around 10ms.

@ stephen todd

just beware the DLM interleaving could be removed up to 6 months that's what plusnet told me. No guaranteed of when it will be.

Edited by adslmax (Fri 26-Sep-14 12:12:16)

In reply to a post by adslmax:

In reply to a post by StephenTodd:

I hope that interleaving will be removed soon (DLM put it in last weekend), if so I expect bbc ping to reduce to around 10ms.

@ stephen todd

just beware the DLM interleaving could be removed up to 6 months that's what plusnet told me. No guaranteed of when it will be.

Yes, or it may well even never be removed. As I am not a gamer I am not too concerned by latency. The lost error correction overhead speed that goes hand in hand with interleaving doesn't worry me either as I have chosen to drop to 40Mbps download; and even my recently DLM reduced sync is well above that.

Hi there,

You'll no doubt see some mentions as to us and BT being the same company here. It's no secret that we are part of the BT group but we are a separate company.

I really hope the process of moving over goes to plan, if you need me to check anything for you just drop me a private message.

This new CEO that plusnet has I suspect he is cutting costs e.g. the digital care team used to be a separate pool of staff, now its been absorbed by the complaints team

Just to mention I was part of the digital care team for the past 4 years and I'm now a member of the customer relations team which also handles complaints as well as the functions and operations of DC. We've taken this step not to cut costs (because that would make our jobs a lot harder for many reasons) but to restructure and re-evaluate how we handle such contacts and relationships with customers. It's simply something every company with a growing customer and employee base has to do.